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  1. #1
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    Exclamation iR-ADV C5255 SST and Firmware

    Hi,

    I am looking for the SST and the Firmware for the iR-ADV C5255.

    When I try to access the RUI, I can get to the portal. But if I want to go further like the settings than I get this message:

    RemoteUI Contents is Not Found!!

    RUI Module Version : 3440

    As I looked up, I should reinstall the firmware or just the RUI with SST.

    Can someone provide me with the SST and the firmware?



  2. #2
    Copier Technician 1,000+ Posts
    iR-ADV C5255 SST and Firmware

    mga's Avatar
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    Re: iR-ADV C5255 SST and Firmware

    This is only available to trained Canon Service engineers though the canon sims site.

    Best to get a Canon engineer to fix
    We have to be responsible and not share that sort of information
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

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  3. #3
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    Angry Re: iR-ADV C5255 SST and Firmware

    Sadly nobody in this forum helped me, so I found the solution by myself. Maybe I can help other people with that solution,because the solutions provided here in this forum for this problem is not generally true. I didnīt need a SST or a firmware for the RUI.
    Also the statement, that the RUI doesnīt come with the firmware was not true at least for my situation. Donīt know if it differs in other cases.
    The missed RUI was automatically installed when I was performing a firmware update through service menu. No need to install the RUI in addition with SST. After the firmware update was finished the RUI was fully there.
    Hope I get more help the next time.

  4. #4
    Service Manager 10,000+ Posts
    iR-ADV C5255 SST and Firmware

    Phil B.'s Avatar
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    Re: iR-ADV C5255 SST and Firmware

    Quote Originally Posted by sneakdiver View Post
    Sadly nobody in this forum helped me, so I found the solution by myself. Maybe I can help other people with that solution,because the solutions provided here in this forum for this problem is not generally true. I didnīt need a SST or a firmware for the RUI.
    Also the statement, that the RUI doesnīt come with the firmware was not true at least for my situation. Donīt know if it differs in other cases.
    The missed RUI was automatically installed when I was performing a firmware update through service menu. No need to install the RUI in addition with SST. After the firmware update was finished the RUI was fully there.
    Hope I get more help the next time.
    your request and offer to help others is a CLEAR violation of Forum Rule #5 copy written material.

    a tech can lose his tech ID and the dealership can lose their right to sell Canon machines.

    further talk like this could also gain you red cards here at CTN.

    MGA was correct.

  5. #5
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    Re: iR-ADV C5255 SST and Firmware

    hi everyone,

    I have an Image Runner Advance C5235i that is not booting. I an stuck in the boot screen. What do I do? restarted a couple of times....same result
    20200818_101143.jpg

  6. #6
    Copier Technician 1,000+ Posts
    iR-ADV C5255 SST and Firmware

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    Re: iR-ADV C5255 SST and Firmware

    Quote Originally Posted by vidadesk View Post
    hi everyone,

    I have an Image Runner Advance C5235i that is not booting. I an stuck in the boot screen. What do I do? restarted a couple of times....same result
    20200818_101143.jpg
    Hard drive problem
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

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  7. #7
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: iR-ADV C5255 SST and Firmware

    Quote Originally Posted by vidadesk View Post
    hi everyone,

    I have an Image Runner Advance C5235i that is not booting. I an stuck in the boot screen. What do I do? restarted a couple of times....same result
    20200818_101143.jpg
    First post and you already hijacked another thread. Please start you own thread.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

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