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  1. #1
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    IR 2318 Service Code not Responding

    Hello,
    I have a situation on hand with Canon IR 2318 copier. I have an E-0000-0001 and wants to enter into service mode to clear it. However, the key combination of *28* does not send me into the service mode. It rather remain unresponsive. I wish I could get a suggestion from colleagues with similar experiences to get round it.
    I will be thankful.

  2. #2
    Service Manager 1,000+ Posts
    IR 2318 Service Code not Responding

    Brian8506's Avatar
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    Re: IR 2318 Service Code not Responding

    You may have to enter service mode by Addl func/2 THEN 8/Addl func as opposed to 2&8 at same time

  3. #3
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    Re: IR 2318 Service Code not Responding

    Quote Originally Posted by Brian8506 View Post
    You may have to enter service mode by Addl func/2 THEN 8/Addl func as opposed to 2&8 at same time
    Thank you for the response. I tried that and it did not work. I really don't know what might be the cause. I know some earlier versions of the IR used to have the code entered in succession instead of the 2&8 pressed at the same time.
    I'm just wondering what else I have to do or what I have to replace.

  4. #4
    Senior Tech 100+ Posts mosey1100's Avatar
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    Re: IR 2318 Service Code not Responding

    Quote Originally Posted by Andyboachie View Post
    Thank you for the response. I tried that and it did not work. I really don't know what might be the cause. I know some earlier versions of the IR used to have the code entered in succession instead of the 2&8 pressed at the same time.
    I'm just wondering what else I have to do or what I have to replace.
    You need to replace the fixing film unit to clear the error code.

  5. #5
    Service Manager 5,000+ Posts
    IR 2318 Service Code not Responding

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    Re: IR 2318 Service Code not Responding

    Quote Originally Posted by mosey1100 View Post
    You need to replace the fixing film unit to clear the error code.
    and clear the counter on the film... but you might as well rebuild replace whole unit.

  6. #6
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    Re: IR 2318 Service Code not Responding

    Quote Originally Posted by Phil B. View Post
    and clear the counter on the film... but you might as well rebuild replace whole unit.
    I will work on that tomorrow and see which of the two options helps.

  7. #7
    Service Manager 2,500+ Posts
    IR 2318 Service Code not Responding

    copier tech's Avatar
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    Re: IR 2318 Service Code not Responding

    Quote Originally Posted by Andyboachie View Post
    I will work on that tomorrow and see which of the two options helps.
    Even after you fit a new fuser/film you will still need to clear the code in service mode.

    YouTube
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  8. #8
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    Re: IR 2318 Service Code not Responding

    Quote Originally Posted by copier tech View Post
    Even after you fit a new fuser/film you will still need to clear the code in service mode.

    YouTube
    Thanks pal for the video. I hope to make use of it once the the actual trouble is over.

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