Also as Blackcat said wipe the underside of carriage assm.
Head gap can get off if settings were set back to factory. ( esp if used enough)
So the machine determined via setting stored. (head gap... quality settings etc)
Just wondering, are most of your prints (even proofs) done in HIGH QUALITY mode that lays down more in which could also be issue related.
As far as media.. are yours in the "APPROVED" list?
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