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Thread: Scan IR C2380i

  1. #1
    Senior Tech 100+ Posts
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    Scan IR C2380i

    Can somebody give me a tip to install the IRC2380i scan to smb on a Win10 networkfolder?

    Host //IP
    Path /Scanfoldersharename
    Login Admin (had tried the SystemAdmin too)
    Pw xxx

    Are the slashes right?
    Is SMB2 supported or only SMB1?

    Share settings are all correct!
    I get always connection errors.

    Thank you.

  2. #2
    Senior Tech 250+ Posts MunsterTech's Avatar
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    Re: Scan IR C2380i

    you will prob have to download special firmware from SIMS that allows smb scanning

  3. #3
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    Re: Scan IR C2380i

    Quote Originally Posted by MunsterTech View Post
    you will prob have to download special firmware from SIMS that allows smb scanning
    The scanfunction has already worked on a Win10 PC.
    But the customer has replaces his PC...

    Now i have problem and ask for the right settings.
    Unfortunately i can't found the information on canon's public information area. I'm only familiar with Konicamonolta Kyocera and Brother.

  4. #4
    Service Manager 2,500+ Posts
    Scan IR C2380i

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    Re: Scan IR C2380i

    Quote Originally Posted by occus View Post
    Can somebody give me a tip to install the IRC2380i scan to smb on a Win10 networkfolder?

    Host //IP
    Path /Scanfoldersharename
    Login Admin (had tried the SystemAdmin too)
    Pw xxx

    Are the slashes right?
    Is SMB2 supported or only SMB1?

    Share settings are all correct!
    I get always connection errors.

    Thank you.
    Only SMB v1 is supported on this old model.

    Most likely his new PC has SMB v1 disabled due to a known security risk.

    You can turn this back on should you wish from Programs & features. turn Windows features on & off. Check SMB v1 is checked.
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  5. #5
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    Re: Scan IR C2380i

    Yes SMB1 i have re-activated already but the error persists. Send Error 751

    Can you tell me should i use the slash characters \ or not?

    \\SERVERNAME
    \Scanfoldersharename
    admin
    password



  6. #6
    IT Manager 2,500+ Posts bsm2's Avatar
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    Re: Scan IR C2380i


  7. #7
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    Re: Scan IR C2380i

    I got it to work with ftp... and its ok now.
    Thank you for your support.

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