Page 1 of 2 12 LastLast
Results 1 to 10 of 16
  1. #1
    Technician malwatson's Avatar
    Join Date
    Aug 2013
    Posts
    46
    Rep Power
    22

    Startup Problem C5035i IR Advance

    Loading line doesn't animate just appears as a 1/4 way loading line and freezes there. Printer carries on in the background with no abnormal sounds, but reboots itself and screen appears again with 1/4 loaded line and stays like that.
    Don't know where to start, any help would be very much appreciated, thank you.

  2. #2
    Senior Tech 1,000+ Posts kuby's Avatar
    Join Date
    Oct 2007
    Location
    Texas
    Posts
    1,269
    Rep Power
    54

    Re: Startup Problem C5035i IR Advance

    Sound like a hard drive problem. Replace and reload system software or try one from a working machine first.

  3. #3
    Technician
    Join Date
    Feb 2020
    Location
    Portland Or
    Posts
    15
    Rep Power
    9

    Re: Startup Problem C5035i IR Advance

    Yep. Start with system software and then do a HDD with system software.
    Good luck

  4. #4
    Copier Technician 1,000+ Posts
    Startup Problem C5035i IR Advance

    mga's Avatar
    Join Date
    Dec 2010
    Location
    london
    Posts
    1,393
    Rep Power
    135

    Re: Startup Problem C5035i IR Advance

    It will be hdd
    Try reload system software using hdd format mode
    If no good replace hdd must be oem Canon for this series machine and reload system software
    If trying hdd from other machines must be irac50xx series
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

  5. #5
    Senior Tech 1,000+ Posts kuby's Avatar
    Join Date
    Oct 2007
    Location
    Texas
    Posts
    1,269
    Rep Power
    54

    Re: Startup Problem C5035i IR Advance

    If not sure how to reload a hard drive you can get one at Hytec of try Ebay.

  6. #6
    Technician malwatson's Avatar
    Join Date
    Aug 2013
    Posts
    46
    Rep Power
    22

    Re: Startup Problem C5035i IR Advance

    Reloaded its own HD with the software, giving an error now of E602-4000.
    Replace Main Controller Board 1 and 2 from a working machine and its still giving the same error E602-4000.

  7. #7
    Service Manager 10,000+ Posts
    Startup Problem C5035i IR Advance

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    22,656
    Rep Power
    658

    Re: Startup Problem C5035i IR Advance

    Quote Originally Posted by malwatson View Post
    Reloaded its own HD with the software, giving an error now of E602-4000.
    Replace Main Controller Board 1 and 2 from a working machine and its still giving the same error E602-4000.
    why didn't you replace the HDD instead of the org HDD?


    and then you throw boards at it without first correcting the problem?

  8. #8
    Technician malwatson's Avatar
    Join Date
    Aug 2013
    Posts
    46
    Rep Power
    22

    Re: Startup Problem C5035i IR Advance

    The hard drive in this machine worked reloaded in another machine, so deducted it could be the boards. Going to try another hard drive on Monday.

  9. #9
    Copier Technician 1,000+ Posts
    Startup Problem C5035i IR Advance

    mga's Avatar
    Join Date
    Dec 2010
    Location
    london
    Posts
    1,393
    Rep Power
    135

    Re: Startup Problem C5035i IR Advance

    Quote Originally Posted by malwatson View Post
    Reloaded its own HD with the software, giving an error now of E602-4000.
    Replace Main Controller Board 1 and 2 from a working machine and its still giving the same error E602-4000.
    That is a Hdd error if swapping from another machine MUST be a irac50xx series no other as said before try reloading system software with sst in format hdd
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

  10. #10
    Technician malwatson's Avatar
    Join Date
    Aug 2013
    Posts
    46
    Rep Power
    22

    Re: Startup Problem C5035i IR Advance

    Of course I'll use same series, thanks anyway Mark, deducting all factors

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here