Page 2 of 2 FirstFirst 12
Results 11 to 20 of 20
  1. #11
    Tech Specialist 1,000+ Posts Canuck's Avatar
    Join Date
    Nov 2007
    Location
    Southwestern Ontario
    Posts
    1,713
    Rep Power
    63

    Re: Canon ImagePROGRAF 8100 PHeads Wrong Position

    Place a service call and get someone qualified to fix it...good luck

  2. #12
    Technician
    Canon ImagePROGRAF 8100 PHeads Wrong Position


    Join Date
    Sep 2019
    Location
    LA
    Posts
    15
    Rep Power
    0

    Re: Canon ImagePROGRAF 8100 PHeads Wrong Position

    Quote Originally Posted by Canuck View Post
    Place a service call and get someone qualified to fix it...good luck


    Thanks for your valuable and helpful input and your dislike for the ink you're what make forums like this an excellent place to come for assistance.

  3. #13
    Service Manager 5,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    7,102
    Rep Power
    346

    Re: Canon ImagePROGRAF 8100 PHeads Wrong Position

    Quote Originally Posted by C47Sys View Post
    Thanks for your valuable and helpful input and your dislike for the ink you're what make forums like this an excellent place to come for assistance.
    You're also not making any good with your sarcastic comments. Given not accepting multiple advices from experienced techs.
    Good luck in your quest.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  4. #14
    Technician
    Canon ImagePROGRAF 8100 PHeads Wrong Position


    Join Date
    Sep 2019
    Location
    LA
    Posts
    15
    Rep Power
    0

    Re: Canon ImagePROGRAF 8100 PHeads Wrong Position

    Quote Originally Posted by tsbservice View Post
    You're also not making any good with your sarcastic comments. Given not accepting multiple advices from experienced techs.
    Good luck in your quest.
    Aww what do you expect me to reply with? I have no reason to be sarcastic except when being told I have no experience, don't know what I'm doing and having my one question ignored because I'm using after market ink to test the machine? I'm fully "aware" of the preference of using genuine ink and the makeup of the ink being different than canons and why to use X over Z. As mentioned had I started the topic not making any mention of the type of ink I would have actually received a response to my question instead of being told wahhh your ink sucks go spend more money now and get real ink!!! Feed cannon and buy their ink!

    I'm not sure if you people realize there's an epidemic going on, companies and people aren't looking to spend exorbitant amounts of money right now and all I'm trying to do before shelling out more money on more canon ink is verify if the system will even run. Why the F would I waste literally hundreds more in ink for a machine that possibly won't even run in the end?

    Sorry you don't appreciate sarcasm, as a professional who is also in this industry who works on far larger machines than this I don't appreciate being treated like a child. There has been one person who has been helpful, but I shouldn't expect anything less from a room full of "qualified professionals" to expect anything less than them telling me I should go and spend more money to have someone come in to try to sell me "genuine" canon parts and pay even more in ink, even more on print heads and even more on their time. Fun fact, I'm also a professional in the printing industry. I asked a simple question and have been berated for my choice in ink on a 10+ year old machine. We're not looking to continue to spend a fortune on testing a machine to even determine if it's worth buying genuine ink.

    So yeah you reap what you sow, I've been nothing but polite to continue to be told I don't know what I'm doing so take your sarcasm The only person that's actually contributed to this thread is the user Copier Tech.

  5. #15
    Service Manager 5,000+ Posts tsbservice's Avatar
    Join Date
    May 2007
    Posts
    7,102
    Rep Power
    346

    Re: Canon ImagePROGRAF 8100 PHeads Wrong Position

    Quote Originally Posted by C47Sys View Post
    Aww what do you expect me to reply with? I have no reason to be sarcastic except when being told I have no experience, don't know what I'm doing and having my one question ignored because I'm using after market ink to test the machine? I'm fully "aware" of the preference of using genuine ink and the makeup of the ink being different than canons and why to use X over Z. As mentioned had I started the topic not making any mention of the type of ink I would have actually received a response to my question instead of being told wahhh your ink sucks go spend more money now and get real ink!!! Feed cannon and buy their ink!

    I'm not sure if you people realize there's an epidemic going on, companies and people aren't looking to spend exorbitant amounts of money right now and all I'm trying to do before shelling out more money on more canon ink is verify if the system will even run. Why the F would I waste literally hundreds more in ink for a machine that possibly won't even run in the end?

    Sorry you don't appreciate sarcasm, as a professional who is also in this industry who works on far larger machines than this I don't appreciate being treated like a child. There has been one person who has been helpful, but I shouldn't expect anything less from a room full of "qualified professionals" to expect anything less than them telling me I should go and spend more money to have someone come in to try to sell me "genuine" canon parts and pay even more in ink, even more on print heads and even more on their time. Fun fact, I'm also a professional in the printing industry. I asked a simple question and have been berated for my choice in ink on a 10+ year old machine. We're not looking to continue to spend a fortune on testing a machine to even determine if it's worth buying genuine ink.

    So yeah you reap what you sow, I've been nothing but polite to continue to be told I don't know what I'm doing so take your sarcasm The only person that's actually contributed to this thread is the user Copier Tech.
    Duhh, wrong again. You're not going to listen to advice you won't to hear
    Well...do what you want.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  6. #16
    Technician
    Canon ImagePROGRAF 8100 PHeads Wrong Position


    Join Date
    Sep 2019
    Location
    LA
    Posts
    15
    Rep Power
    0

    Re: Canon ImagePROGRAF 8100 PHeads Wrong Position

    Quote Originally Posted by tsbservice View Post
    Duhh, wrong again. You're not going to listen to advice you won't to hear
    Well...do what you want.
    I'll listen to advice that doesn't complain about the 3rd party ink, I have no argument that it can be bad or isn't as good as Canon ink. I fully understand that it can cause issues and if the issue had appeared at any other point I'd agree that it could be a fried board. However the 3rd party ink ran just fine when testing with the two old heads. The issue was that the head from the original ink was severely clogged when we got the unit. It had sat for months, I was able to finally start getting some test patterns after doing a minor flush of the head. However we were still out on two of the colors completely. Which was the head that we ended up getting a replacement for.

    Also yes I have the service manual, as I already stated this did not occur until swapping one of the heads. Naturally as you say the service manual references the different boards. However the boards seem fine and continuity tested fine on the wire harness. I can swap in the old head and swap heads and get different messages the symptoms do not aline with a board being fried. Instead seem to be with the new head / old head combination. However I was hoping there would be a method to initialize or bypass instead of buying a second new head. The machine has been off since I last attempted a run, so I am trying to determine if there's an issue with the old head that we kept as the machine remembers what location the head was in prior (left or right position). So what I was trying to figure out was if there's a way to initialize the machine or head. The machine had no issue prior to swapping the head even with the 3rd party ink doing the nozzle check. If 3rd party ink really is that "big" of an issue that it can just instantly fry the boards the second the machine is turned on with a new head then that's just asinine. They wouldn't sell the ink at such high volumes if there's such an issue with it instantly frying boards.

    If I remove the new print head and replace with the old one which is F-edup the error then changes to an Error with Right Print head (which would make sense as that head is beyond any hope).

    What I was hoping to do was see if there was a way to bypass / reset as I said as the machine just seems to be confused about the new print head, as the error changes.

    Canuc had said if the firmware version was old, it is running the most current one of 1.43

    1) If I run the printer with the New Head and "decent" old head I get the PHead wrong position no matter what spot it goes in
    2) If I run the printer with both old heads it then just complains that the Right screwed up head has an error and to change it
    2.1) If I swap the two old heads, then it correctly identifies that the print heads are in the wrong position.
    3) So I've been able to verify that the machine is reading the heads and that the one "old" head that was in decent condition is not flagging an error. The error is either caused by a) the old bad head as it comes back and complains there's an error with the right head when the old one's installed OR when installing the new head in the right position it then complains the heads are in the wrong position.





    You gentlemen have a great day
    Last edited by C47Sys; 04-07-2020 at 10:25 PM.

  7. #17
    Technician
    Join Date
    Jun 2010
    Posts
    44
    Rep Power
    29

    Re: Canon ImagePROGRAF 8100 PHeads Wrong Position

    I have a 8400 that went through a similar issue - bought it because the previous owner needed 2 new heads and new ink - he always used canon inks - I found a gadget on ebay from china that "resets" the heads so after a good cleaning, I can reset the head and place it in either location and back to running - 3rd party inks without issue - being an ex-tech, I agree that manufacture supplies are engineered for specific machines, but in the real world I live in now as a print shop owner where quality and profitability both hold a place in determining whether I eat regularity .. . . . if you can't find this gadget let me know and we can work something out mailstore@cedarst.net -

  8. #18
    Tech Specialist 1,000+ Posts Canuck's Avatar
    Join Date
    Nov 2007
    Location
    Southwestern Ontario
    Posts
    1,713
    Rep Power
    63

    Re: Canon ImagePROGRAF 8100 PHeads Wrong Position

    Quote Originally Posted by C47Sys View Post
    Thanks for your valuable and helpful input and your dislike for the ink you're what make forums like this an excellent place to come for assistance.
    You're very welcome. Have a nice day

  9. #19
    Technician
    Canon ImagePROGRAF 8100 PHeads Wrong Position


    Join Date
    Sep 2019
    Location
    LA
    Posts
    15
    Rep Power
    0

    Re: Canon ImagePROGRAF 8100 PHeads Wrong Position

    Quote Originally Posted by cedarstreet View Post
    I have a 8400 that went through a similar issue - bought it because the previous owner needed 2 new heads and new ink - he always used canon inks - I found a gadget on ebay from china that "resets" the heads so after a good cleaning, I can reset the head and place it in either location and back to running - 3rd party inks without issue - being an ex-tech, I agree that manufacture supplies are engineered for specific machines, but in the real world I live in now as a print shop owner where quality and profitability both hold a place in determining whether I eat regularity .. . . . if you can't find this gadget let me know and we can work something out mailstore@cedarst.net -
    Thanks Cedar I'll take a look and see what I can find, this is exactly what I was looking for. Finally some good advice! As someone who both repairs these machines professionally AND also runs the printing side as you do too which determines who gets paid and what gets done, especially in these crazy times of all the shutdowns this answer is exactly what we need.

  10. #20
    Technician
    Canon ImagePROGRAF 8100 PHeads Wrong Position


    Join Date
    Sep 2019
    Location
    LA
    Posts
    15
    Rep Power
    0

    Re: Canon ImagePROGRAF 8100 PHeads Wrong Position

    Quote Originally Posted by Phil B. View Post
    " So I'm not too concerned with the ink at this point as we haven't even printed anything with the 3rd party ink. If we get it up and running I'll most likely use genuine canon ink but for right now I'm just getting the low yield cartridges. "

    ok .. last time for me because you aren't a Certified Tech..you don't take advise ... and I'm pretty sure you don't have the service manual.When you install ink some immediately goes into the IDS to prime the tubes. EVEN THO you didn't PRINT the crap ink is in the system. three of us have told you of your errors, if you care NOT to follow our suggestions then it is on you and solely you.
    Hey Phil I'd like to thank you for leaving your valuable reputation comment on my profile, another fun fact for you I purchased genuine canon heads you genius
    Attached Images Attached Images

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here