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  1. #1
    Junior Member machineland's Avatar
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    Question Canon c5235a new hard drive software

    Hello all and thank you ahead for this platform to discuss fixing copiers. I have been dabling over the past 2 years working on the Canon C5235's and the C5240's. I have bought 9 or more of these copiers and been fixing any issue they might have. It's been fun working on these as I have 20 years exp in the computer and network fields. Recently I bought another one of these copiers and it didn't come with a hard drive. I have been researching on here that I will need access to the SST Program & Firmware needed to format HDD and load printer firmware in SST> then onto HDD. Can anyone point me in the right direction on where to download the software needed? Also could I just clone a hard drive from one of my other machines? Is the file system not FAT32 or NTFS? Does anyone know what exactly is in the software? Thanks again...

  2. #2
    Service Manager 2,500+ Posts
    Canon c5235a new hard drive software

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    Re: Canon c5235a new hard drive software

    Quote Originally Posted by machineland View Post
    Hello all and thank you ahead for this platform to discuss fixing copiers. I have been dabling over the past 2 years working on the Canon C5235's and the C5240's. I have bought 9 or more of these copiers and been fixing any issue they might have. It's been fun working on these as I have 20 years exp in the computer and network fields. Recently I bought another one of these copiers and it didn't come with a hard drive. I have been researching on here that I will need access to the SST Program & Firmware needed to format HDD and load printer firmware in SST> then onto HDD. Can anyone point me in the right direction on where to download the software needed? Also could I just clone a hard drive from one of my other machines? Is the file system not FAT32 or NTFS? Does anyone know what exactly is in the software? Thanks again...
    Canon are strict on what HDD you can use. You can't simply fit any model.

    I have had good success cloning a working HDD to another.

    However if you want to load the SSW using the SST onto a new HDD you MUST buy direct from Canon (or simply use an IDENTICAL model HDD)

    We can supply the latest firmware should you need it.

    Firmware Update - Printer & Copier Firmware



    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  3. #3
    Junior Member machineland's Avatar
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    Re: Canon c5235a new hard drive software

    What brand and size do these Canon C5235 like?

  4. #4
    Service Manager 2,500+ Posts
    Canon c5235a new hard drive software

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    Re: Canon c5235a new hard drive software

    Quote Originally Posted by machineland View Post
    What brand and size do these Canon C5235 like?
    There's no way of knowing other than order an identical model that is currently in your machine.
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  5. #5
    Junior Member machineland's Avatar
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    Re: Canon c5235a new hard drive software

    Ok I will preform the clone tomarrow and give results here...

  6. #6
    Senior Tech 250+ Posts spectraindo's Avatar
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    Re: Canon c5235a new hard drive software

    Unfortunately you cannot clone the hard drive on the C52xx series, it will report a bad disk.
    The only way is get a USB stick with System Software for the machine or use SST with a PC.

  7. #7
    Junior Member machineland's Avatar
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    Re: Canon c5235a new hard drive software

    Here is what I found so far...

    Hard drive type in the Canon C52xx : Toshiba MQ01ABF032 320GB 2.5 SATA 5400 RPM Drive

    After putting two different copier hard drives into a pc right after bios post. Bios security manager reports the hard drive is protected by a password authentication system. (does anyone know the default password?)

    20200507_075149.jpg

  8. #8
    Junior Member machineland's Avatar
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    Re: Canon c5235a new hard drive software

    Alright got another working copier.....

    After installing an extra hard drive I had out of my spare parts machine. It came up as follows...
    20200507_082549.jpg
    Then the machine came up and occurred an error...
    20200507_082700.jpg
    Rebooted and all was good.!

    Had an "Default Key Corrupted or Invalid" error.. cleared it by..
    1. Enter service mode * 2 8 * > * 2, for level 2
    2. Copier > Function > Clear > highlight CA Key - press OK.
    3. Power copier off, then back on - Default Key is Corrupt message should clear.

    After setting up the network and logging into the HTML setting page I found another error...The internal output tray of the main unit is full.Remove the paper from the internal output tray of the main unit. I have the manual for installing the finishing unit and understand to just reverse the steps as the finisher didn't come with this copier.

    However everything else is working fine..I don't believe I'm going to worry much about the error: (The internal output tray of the main unit is full.) as it don't show in the main display and I think I might install the finishing unit that I have on my spare parts machine at a later time.

    Although I would like to learn more about the software on the hard drive and find out what the default password is.

    Love working on these units thank you all for your help!

  9. #9
    Senior Tech 250+ Posts spectraindo's Avatar
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    Re: Canon c5235a new hard drive software

    The message : The internal output tray of the main unit is full.
    appears usually because the output tray full sensor flag is missing.

  10. #10
    Engineer senior 50+ Posts giogi's Avatar
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    Re: Canon c5235a new hard drive software

    Quote Originally Posted by machineland View Post
    Here is what I found so far...

    Hard drive type in the Canon C52xx : Toshiba MQ01ABF032 320GB 2.5 SATA 5400 RPM Drive

    After putting two different copier hard drives into a pc right after bios post. Bios security manager reports the hard drive is protected by a password authentication system. (does anyone know the default password?)

    20200507_075149.jpg

    The password is defined randomly by the machine’s serial number.
    She’s not known by the tech.
    It is written inside the HDD.
    if it does not match it generates error.
    if you install an HDD installed on a similar device, the HDD format is required
    "Knowledge is a source, but unfortunately ignorance is a sea."

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