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  1. #11
    Service Manager 2,500+ Posts
    E000246-002 Error - C5035i IR Advance

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    Re: E000246-002 Error - C5035i IR Advance

    Errors 355 & 246 are related to, if you search the forum the counter memory circuit. These 2 boards cannot be swapped between machines and doing so generates the errors mentioned earlier. The solution for these errors as per the service manual is usually something like "contact the sales office where you purchased the machine"
    You need to put back the original boards.
    When you think you have made a procedure idiot proof your company employs a better idiot.

  2. #12
    Technician malwatson's Avatar
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    Re: E000246-002 Error - C5035i IR Advance

    I was supplied a PCB 1 board from a 5030 it seems, so the 5030 although it fits perfectly will not work on this 5035, is that right.

  3. #13
    Copier Technician 1,000+ Posts
    E000246-002 Error - C5035i IR Advance

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    Re: E000246-002 Error - C5035i IR Advance

    Correct different part number put the machine with correct boards and call out a trained service engineer
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

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