Page 1 of 2 12 LastLast
Results 1 to 10 of 13
  1. #1
    Technician malwatson's Avatar
    Join Date
    Aug 2013
    Posts
    46
    Rep Power
    22

    E000246-002 Error - C5035i IR Advance

    I was initially receiving a E602-4000 error, however I installed a new hard and reformatted it with the up-to-date firmware, and I am now receiving a E000246-002 error. Any ideas are greatly appreciated thank you.

  2. #2
    Service Manager 2,500+ Posts
    E000246-002 Error - C5035i IR Advance

    skynet's Avatar
    Join Date
    Apr 2009
    Location
    You know by now
    Posts
    2,575
    Rep Power
    167

    Re: E000246-002 Error - C5035i IR Advance

    Its a problem with the counter pcb.
    When you think you have made a procedure idiot proof your company employs a better idiot.

  3. #3
    Technician malwatson's Avatar
    Join Date
    Aug 2013
    Posts
    46
    Rep Power
    22

    Re: E000246-002 Error - C5035i IR Advance

    Quote Originally Posted by skynet View Post
    Its a problem with the counter pcb.
    Thank you Skynet for your response, I changed the counter PCB and it didn't resolve the error.
    Last edited by malwatson; 05-28-2020 at 07:03 PM.

  4. #4
    Service Manager 2,500+ Posts
    E000246-002 Error - C5035i IR Advance

    skynet's Avatar
    Join Date
    Apr 2009
    Location
    You know by now
    Posts
    2,575
    Rep Power
    167

    Re: E000246-002 Error - C5035i IR Advance

    Was it a new counter pcb?
    When you think you have made a procedure idiot proof your company employs a better idiot.

  5. #5
    Technician malwatson's Avatar
    Join Date
    Aug 2013
    Posts
    46
    Rep Power
    22

    Re: E000246-002 Error - C5035i IR Advance

    Quote Originally Posted by skynet View Post
    Was it a new counter pcb?
    No unfortunately, just now the machine is showing a E000355-0004.????

  6. #6
    Engineer senior 100+ Posts giogi's Avatar
    Join Date
    Jan 2016
    Location
    Italy
    Posts
    180
    Rep Power
    25

    Re: E000246-002 Error - C5035i IR Advance

    E355-0004
    Main Controller PCB (1) of this machine is different, based on print speed.
    If E355-related error occurs while the copy speeds of PCB and Main Body are not the same, the detailed code “0004” is displayed at first.

    On the PCB Unit, a label printed the parts number for identifying is affixed. In the service
    mode (COPIER > Display > USER > SPDTYPE (Level1)), you can check the print speed of PCB installed.
    "Knowledge is a source, but unfortunately ignorance is a sea."

  7. #7
    Technician malwatson's Avatar
    Join Date
    Aug 2013
    Posts
    46
    Rep Power
    22

    Re: E000246-002 Error - C5035i IR Advance

    Thanks Giogi,

    After going to (COPIER > Display > USER > SPDTYPE (Level1)) I get a sprint speed of 30. What do I need to check this against?

  8. #8
    Technician malwatson's Avatar
    Join Date
    Aug 2013
    Posts
    46
    Rep Power
    22

    Re: E000246-002 Error - C5035i IR Advance

    30 matches the small printed label on the side of PCB 1

  9. #9
    Technician malwatson's Avatar
    Join Date
    Aug 2013
    Posts
    46
    Rep Power
    22

    Re: E000246-002 Error - C5035i IR Advance

    I cleared the error code and this is what is displayed in Level 1 Error Display

    1. E0613-1536
    2. E0732-9999
    3. E0355-0004

  10. #10
    Engineer senior 100+ Posts giogi's Avatar
    Join Date
    Jan 2016
    Location
    Italy
    Posts
    180
    Rep Power
    25

    Re: E000246-002 Error - C5035i IR Advance

    if your machine is a 5035 it is wrong to install the MAIN controller of the 5035
    Attached Images Attached Images
    "Knowledge is a source, but unfortunately ignorance is a sea."

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here