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  1. #1
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    Canon iR 3225 - SMTP unauthenticated 3rd-party mail relay

    Hello,

    Our customer recently got is network audited and subsequently highlighted vulnerabilities with Canon iR 3225. Please help me make sense of the vulnerability and what can i do to resolve it.

    Regards,

    Chetan
    Attached Images Attached Images

  2. #2
    Service Manager 5,000+ Posts
    Canon iR 3225 - SMTP unauthenticated 3rd-party mail relay

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    Re: Canon iR 3225 - SMTP unauthenticated 3rd-party mail relay

    Quote Originally Posted by chetanchopra25 View Post
    Hello,

    Our customer recently got is network audited and subsequently highlighted vulnerabilities with Canon iR 3225. Please help me make sense of the vulnerability and what can i do to resolve it.

    Regards,

    Chetan
    As I understand it, in simple terms they are scanning/sending email from the copier with no authentication e'g they don't need a password to send.

    Most companies use their own domain to email from using SSL & encryption by using say an Office365 account "copier@mycompany.com"

    The issue you have is the IR 3325 is so dated your options are limited.

    the best option for you is set them up scanning to SMB folder that way the scans don't leave the building therefore are more secure.

    Usually this would be done by their IT dept so pass this over to them if possible & recommend they buy a new printer if they are worried about security.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
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    Re: Canon iR 3225 - SMTP unauthenticated 3rd-party mail relay

    Thanks @copiertech.

    Which feature in the newer model would solve the problem. Would the feature "SMPTP Authenication" solve the problem.



    Regards,

    Chetan
    9830118275

  4. #4
    Trusted Tech 50+ Posts nicknt82's Avatar
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    Re: Canon iR 3225 - SMTP unauthenticated 3rd-party mail relay

    Quote Originally Posted by chetanchopra25 View Post
    Hello,

    Our customer recently got is network audited and subsequently highlighted vulnerabilities with Canon iR 3225. Please help me make sense of the vulnerability and what can i do to resolve it.

    Regards,

    Chetan

    You can use GMAIL to configre Send Email Function. It's sercured

  5. #5
    Service Manager 5,000+ Posts
    Canon iR 3225 - SMTP unauthenticated 3rd-party mail relay

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    Re: Canon iR 3225 - SMTP unauthenticated 3rd-party mail relay

    Quote Originally Posted by nicknt82 View Post
    You can use GMAIL to configre Send Email Function. It's sercured
    Not on the old IR 3325 he can’t this model doesn’t support SSL.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  6. #6
    Service Manager 5,000+ Posts
    Canon iR 3225 - SMTP unauthenticated 3rd-party mail relay

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    Re: Canon iR 3225 - SMTP unauthenticated 3rd-party mail relay

    Quote Originally Posted by chetanchopra25 View Post
    Thanks @copiertech.

    Which feature in the newer model would solve the problem. Would the feature "SMPTP Authenication" solve the problem.



    Regards,

    Chetan
    9830118275
    You’ll be safe with any Canon less than 5 years old.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  7. #7
    Trusted Tech 50+ Posts nicknt82's Avatar
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    Re: Canon iR 3225 - SMTP unauthenticated 3rd-party mail relay

    Quote Originally Posted by copier tech View Post
    Not on the old IR 3325 he can’t this model doesn’t support SSL.

    I found video guide for this Model , use Gmail for sending email

    canon ir - Scan to email using Gmail - How to Email a Scanned Document - YouTube

  8. #8
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    Re: Canon iR 3225 - SMTP unauthenticated 3rd-party mail relay

    Quote Originally Posted by nicknt82 View Post
    I found video guide for this Model , use Gmail for sending email

    canon ir - Scan to email using Gmail - How to Email a Scanned Document - YouTube

    Thanks for your reply. But the customer is not using Gmail. I shall try with advance 4025 and update you.

  9. #9
    Service Manager 5,000+ Posts
    Canon iR 3225 - SMTP unauthenticated 3rd-party mail relay

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    Re: Canon iR 3225 - SMTP unauthenticated 3rd-party mail relay

    Quote Originally Posted by chetanchopra25 View Post
    Thanks for your reply. But the customer is not using Gmail. I shall try with advance 4025 and update you.
    Yes any Canon IR Advance machine will be fine for email authentication.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  10. #10
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    Re: Canon iR 3225 - SMTP unauthenticated 3rd-party mail relay

    Quote Originally Posted by chetanchopra25 View Post
    Thanks for your reply. But the customer is not using Gmail. I shall try with advance 4025 and update you.

    I honestly don't remember if this old model supports SSL or not but just for general knowledge it doesn't matter if the customer uses Gmail or not. All you're looking to do is send email through their server. Just create an account like companies_name_copier@gmail.com and set up the copier to send using that account. I do it all the time.

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