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  1. #1
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    IR 6000 Remote UI

    Hello Nice People, first sorry for my bad english. Last month i recently buy an IR 6000 copy machine, then i noticed there are features called Remote UI.
    Im very happy when know i can access my device via web browser, but sadly i cant open it. When i access device Ip address via web, it shows "404 Not Found Your requested URL "/_top.htm" was not found.
    FYI, i can use it for print document normally. But it cant access Remote UI.
    I will be glad if someone can give me advice to resolve it.
    Thankyou for your hardworking and time.. Salam From Indonesia

    Here i got some attachment .
    Attached Images Attached Images

  2. #2
    Service Manager 2,500+ Posts
    IR 6000 Remote UI

    copier tech's Avatar
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    Re: IR 6000 Remote UI

    Quote Originally Posted by KadalK View Post
    Hello Nice People, first sorry for my bad english. Last month i recently buy an IR 6000 copy machine, then i noticed there are features called Remote UI.
    Im very happy when know i can access my device via web browser, but sadly i cant open it. When i access device Ip address via web, it shows "404 Not Found Your requested URL "/_top.htm" was not found.
    FYI, i can use it for print document normally. But it cant access Remote UI.
    I will be glad if someone can give me advice to resolve it.
    Thankyou for your hardworking and time.. Salam From Indonesia

    Here i got some attachment .
    Most likely because this is a old model its not supported by your web browser.

    Try chrome browser & you could also update the firmware this may resolve the issue.
    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  3. #3
    Service Manager 1,000+ Posts
    IR 6000 Remote UI

    Brian8506's Avatar
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    Re: IR 6000 Remote UI

    I believe there is somewhere in the user mode maybe under network settings where you can turn the RUI on or off


    Sent from my iPhone using Tapatalk

  4. #4
    Senior Tech 100+ Posts George J's Avatar
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    Re: IR 6000 Remote UI

    Quote Originally Posted by Brian8506 View Post
    I believe there is somewhere in the user mode maybe under network settings where you can turn the RUI on or off


    Sent from my iPhone using Tapatalk

    Preferences - Management settings - License/other - Remote Operation Settings

    if I'm not mistaken.

  5. #5
    Technical/IT Support 500+ Posts Venom's Avatar
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    Re: IR 6000 Remote UI

    The first thumbnail shows Remote UI is on so that shouldn't be the issue. As other tech said, try another browser. only enter IP address in address bar. Maybe try setting static address on a laptop and connect directly to Canon (to eliminate the network as cause) and try.
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

  6. #6
    Junior Member
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    Re: IR 6000 Remote UI

    Try HTTP as oppose to HTTPS.

    Try port 8000, too.

    So XXX.XXX.XXX.XXX:8000

  7. #7
    Senior Tech 100+ Posts
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    Re: IR 6000 Remote UI

    Quote Originally Posted by KadalK View Post
    Hello Nice People, first sorry for my bad english. Last month i recently buy an IR 6000 copy machine, then i noticed there are features called Remote UI.
    Im very happy when know i can access my device via web browser, but sadly i cant open it. When i access device Ip address via web, it shows "404 Not Found Your requested URL "/_top.htm" was not found.
    FYI, i can use it for print document normally. But it cant access Remote UI.
    I will be glad if someone can give me advice to resolve it.
    Thankyou for your hardworking and time.. Salam From Indonesia

    Here i got some attachment .
    Try to check your firmware version as well because older versions of firmware may not support Remote UI.

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