I have a IR5075 that tray 1 & 2 aren't recognized as if they are not even there. It doesn't say load paper or the flash as being empty and the trays are coming to the top. Both had paper behind the trays which I thought would be an easy fix but not the case. I can't even find a service manual online or even on Canon's service site. I re-seated the connectors on the DC Controller but did not fix it. Any ideas?
Thanks in advance for any suggestions.