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  1. #11
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    Re: IR5075 tray 1 &2 problem

    Quote Originally Posted by campy View Post
    I have a IR5075 that tray 1 &amp; 2 aren't recognized as if they are not even there. It doesn't say load paper or the flash as being empty and the trays are coming to the top. Both had paper behind the trays which I thought would be an easy fix but not the case. I can't even find a service manual online or even on Canon's service site. I re-seated the connectors on the DC Controller but did not fix it. Any ideas? <br>Thanks in advance for any suggestions.
    U have issues right now or solved this problem


    Goto copier select cast and 1st and second unit type 110


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  2. #12
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    Re: IR5075 tray 1 &2 problem

    Here's an update for anyone interested. After re-seating all the connectors on the motor board with no luck, I went back to, it had to be a setting but could not find it under common settings so I went back into the service mode and under copier>options>cst>p-sz-c1 and c2 the setting was 38 but the range said it should be between 6-1 Changing it to 18 and everything is fine and tray 1&2 say LTR now. It must have got a spike or something because it's been well over a month since I was there so I know I didn't change it. I knew all along it was something stupid since the machine functioned normally except for those two trays.

  3. #13
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    IR5075 tray 1 &amp;2 problem

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    Re: IR5075 tray 1 &2 problem

    Glad you found it. That’s what I was thinking when I asked what size the trays were reading under paper select. Manual helps since a lot of us don’t see too many of that model anymore


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  4. #14
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    Re: IR5075 tray 1 &2 problem

    Quote Originally Posted by Brian8506 View Post
    Glad you found it. That’s what I was thinking when I asked what size the trays were reading under paper select. Manual helps since a lot of us don’t see too many of that model anymore


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    The funny thing is it wasn't saying any paper size, it was blank as if it wasn't there.

  5. #15
    Service Manager 1,000+ Posts
    IR5075 tray 1 &amp;2 problem

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    Re: IR5075 tray 1 &2 problem

    I’ve seen it.


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  6. #16
    Service Manager 5,000+ Posts
    IR5075 tray 1 &amp;2 problem

    copier tech's Avatar
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    Re: IR5075 tray 1 &2 problem

    Quote Originally Posted by campy View Post
    The funny thing is it wasn't saying any paper size, it was blank as if it wasn't there.
    Thanks for the update!

    I think because that setting was so far out it wasn’t showing any size as no size paper would be 38.

    Never seen a copier have a service mode setting change on its own!
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  7. #17
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    Re: IR5075 tray 1 &2 problem

    Quote Originally Posted by copier tech View Post
    Thanks for the update!

    I think because that setting was so far out it wasn’t showing any size as no size paper would be 38.

    Never seen a copier have a service mode setting change on its own!
    It had to receive some sort of spike. Like I said they had been using it since the last time I was there with no problems until last week.

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