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  1. #11
    Technician
    Canon iPF-710 error 03800500-2F30


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    Re: Canon iPF-710 error 03800500-2F30

    Quote Originally Posted by aAandy View Post
    you need to delete this post and start a new thread
    lol, embarrassingly i dont know how to start a thread

  2. #12
    Senior Tech 250+ Posts
    Canon iPF-710 error 03800500-2F30


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    Re: Canon iPF-710 error 03800500-2F30

    Quote Originally Posted by jio9000 View Post
    lol, embarrassingly i dont know how to start a thread
    under the main Copytechnet.com banner above, you see a little house on the left with the following words next to it: Forum > Technical Forums > Copier Technical Discussion > Canon

    click on Canon and you will see a large button with "+ Post New Thread"

    enjoy!

  3. #13
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    Re: Canon iPF-710 error 03800500-2F30

    1. Replace the printhead. 2. Visual check Remove foreign substances from the head management sensor if any. 3. Replace the haed management sensor. 4. Cable continuity check If continuity of the cable between the head management sensor and the main controller PCB is abnormal, replace the cable. 5. Replace the main controller PCB.

  4. #14
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    Re: Canon iPF-710 error 03800500-2F30

    Hi Andy, the following is more of an hack than fix but I've used it in the past in order to "get the job done" and I don't know if it causes any more problems in the long run so use it at your own risk

    If you load the plotter in service mode it shouldn't show you that error because it bypasses some of the checks.
    Once it's loaded in service mode print nozzle check(the plotter will be offline while it is in service mode, so you'll have to do it from the menu) if the print is fine just turn off the printer and after few seconds turn it back on it should start normally (just remember the sequence if you have the same problem again),
    if the nozzle check is not fine or it gives some error then run cleaning or google the error (or contact service if you have service guy)

    To start in service mode - With power off, hold paper feed (paper select) button and info button while powering on, release after initializing screen (see picture).
    service mode.png

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