Page 1 of 2 12 LastLast
Results 1 to 10 of 13
  1. #1
    Senior Tech 250+ Posts
    Canon iPF-710 error 03800500-2F30


    Join Date
    Apr 2012
    Location
    Brisbane
    Posts
    298
    Rep Power
    21

    Canon iPF-710 error 03800500-2F30

    hey everyone! hope everyone is keeping their heads above water during these tough times - stay strong!!

    i have the service manual for this machine, but was hoping perhaps someone who has seen this machine/fault before could provide a few pointers on best approach so as i don't end up wasting the clients time/money

    as i understand it, the head management sensor is not seeing ink discharge which could be caused by multiple issues - dirty or dead sensor, bad print head, bad carriage ribbon cable, bad main board

    any suggestions or pointers are very much welcomed and appreciated!

    thanks in advance!!

    Andy

  2. #2
    Field Supervisor 500+ Posts
    Canon iPF-710 error 03800500-2F30

    V-P's Avatar
    Join Date
    Apr 2011
    Location
    East Europe Mostly
    Posts
    665
    Rep Power
    27

    Re: Canon iPF-710 error 03800500-2F30

    I know you are hoping for the sensor.... but 99 % of cases it is the head.

    However get to SM and print a nozzle check. If you see a regular miss (like a block of color) than it is board + head

    If you see irregular color missing - it is only the head

  3. #3
    Senior Tech 250+ Posts
    Canon iPF-710 error 03800500-2F30


    Join Date
    Apr 2012
    Location
    Brisbane
    Posts
    298
    Rep Power
    21

    Re: Canon iPF-710 error 03800500-2F30

    Quote Originally Posted by V-P View Post
    I know you are hoping for the sensor.... but 99 % of cases it is the head.

    However get to SM and print a nozzle check. If you see a regular miss (like a block of color) than it is board + head

    If you see irregular color missing - it is only the head
    many thanks for your response! muchos grassy-ass

    if an entire block is missing, replace both the head and the board? that's not going to be cheap! what could possibly be damaged by the head? a resistor bank on the board?

  4. #4
    Master Of The Obvious 10,000+ Posts
    Canon iPF-710 error 03800500-2F30

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    18,322
    Rep Power
    315

    Re: Canon iPF-710 error 03800500-2F30

    Quote Originally Posted by aAandy View Post
    many thanks for your response! muchos grassy-ass

    if an entire block is missing, replace both the head and the board? that's not going to be cheap! what could possibly be damaged by the head? a resistor bank on the board?
    Were I to speculate I'd say the printhead took out the carriage PWB.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Field Supervisor 500+ Posts
    Canon iPF-710 error 03800500-2F30

    V-P's Avatar
    Join Date
    Apr 2011
    Location
    East Europe Mostly
    Posts
    665
    Rep Power
    27

    Re: Canon iPF-710 error 03800500-2F30

    If an entire block is missing - I would not invest in a 710 anymore

    Go for the latest TM series.

    Peace...

  6. #6
    Junior Member
    Join Date
    Jul 2020
    Location
    Motherland
    Posts
    4
    Rep Power
    0

    Re: Canon iPF-710 error 03800500-2F30

    I would suggest checking the purge unit aswell. Have a look at the white absorber pads, if they are all gunky then that could be taking out the PH.

  7. #7
    Technician
    Canon iPF-710 error 03800500-2F30


    Join Date
    Mar 2020
    Location
    Jamaica
    Posts
    16
    Rep Power
    1

    Re: Canon iPF-710 error 03800500-2F30

    Quote Originally Posted by DCS92 View Post
    I would suggest checking the purge unit aswell. Have a look at the white absorber pads, if they are all gunky then that could be taking out the PH.
    question ..... What dose an unrecoverable imagerunner (eg. c5235a, c6xxx etc) machine look like? could you send me a picture, what are the symptoms of an unrecoverable machine.? and can you just purchase a comple used set of pcbs willl that recover it?

  8. #8
    Senior Tech 250+ Posts
    Canon iPF-710 error 03800500-2F30


    Join Date
    Apr 2012
    Location
    Brisbane
    Posts
    298
    Rep Power
    21

    Re: Canon iPF-710 error 03800500-2F30

    Quote Originally Posted by jio9000 View Post
    question ..... What dose an unrecoverable imagerunner (eg. c5235a, c6xxx etc) machine look like? could you send me a picture, what are the symptoms of an unrecoverable machine.? and can you just purchase a comple used set of pcbs willl that recover it?
    you need to delete this post and start a new thread

  9. #9
    Senior Tech 250+ Posts
    Canon iPF-710 error 03800500-2F30


    Join Date
    Apr 2012
    Location
    Brisbane
    Posts
    298
    Rep Power
    21

    Re: Canon iPF-710 error 03800500-2F30

    Quote Originally Posted by V-P View Post
    If an entire block is missing - I would not invest in a 710 anymore

    Go for the latest TM series. Peace...
    so, i attended the machine, performed nozzle test, next to nothing printed - performed head replacement and cleaned up head, refit , machine spent half an hour refilling ink and nozzle checking repeatedly until the error returned. Reboot and & nozzle test totally blank

    opened the machine up and noticed there was no ink in any of the supply tubes, in fact some yellow ink was going in the wrong direction - i assume a vacuum was created by a blockage in the ink supply someplace, valve assembly perhaps?

    client informed me head and board were replaced last year, but the machine had been switched off for 3 months

    didn't have time to strip the machine, remove & clean ink supply tubes, valves etc - but if you have any further pointers or suggestions before i return please feel free to share

    thanks again!!

  10. #10
    Junior Member
    Join Date
    Jul 2020
    Location
    Motherland
    Posts
    4
    Rep Power
    0

    Thumbs up Re: Canon iPF-710 error 03800500-2F30

    Quote Originally Posted by aAandy View Post
    so, i attended the machine, performed nozzle test, next to nothing printed - performed head replacement and cleaned up head, refit , machine spent half an hour refilling ink and nozzle checking repeatedly until the error returned. Reboot and & nozzle test totally blank

    opened the machine up and noticed there was no ink in any of the supply tubes, in fact some yellow ink was going in the wrong direction - i assume a vacuum was created by a blockage in the ink supply someplace, valve assembly perhaps?

    client informed me head and board were replaced last year, but the machine had been switched off for 3 months

    didn't have time to strip the machine, remove & clean ink supply tubes, valves etc - but if you have any further pointers or suggestions before i return please feel free to share

    thanks again!!

    Sounds like it needs a new purge unit

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here