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Senior Tech
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IR4251
Was checking some ImageRUNNER 4251’s I have In a school today. One of them says “suspended” at the bottom after pressing start button. I’ve had this on large machines and it was the fixing handle, but not sure on this one. Internal Reports will not print either. Swapped the fuser with no change. no error codes show in history recently. Did error clear anyhow. Still shows it. Not until you press the start key. Any ideas for when I run back out there appreciated.
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Multibrands Tech
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Re: IR4251
It happened to me once in another Canon, it was the staples cartridge fault. Try to reposition it.
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Senior Tech
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Re: IR4251
I just had the same problem last week. And it was also the stable cartridge. Is your error light flashing?
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Senior Tech
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Re: IR4251
Yes the error is flashing
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IR4251
I would definitely look at the staple cartridge. May just be empty
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