Cleaned the yellow sensor. Put everything back together.....I got it to make one copy IN COLOR!!! Now, back to the same error message. Failed to mention that we are using CHEAP TONER CARTRIDGES for the last couple of months. I'm sure that's a factor, right?
I think the yellow sensor may have popped out of position, it happened to me when working on this machine and was always the yellow one.
Toner falls onto these sensors using any make, it was a common hack to make little sellotape "umbrellas" for them.
When you think you have made a procedure idiot proof your company employs a better idiot.
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