After I turn it on my Canon ir 2018i (touch screen with duplex) it displays canon logo and then display Blurred Blank Screen and processing job led is not light up (as we know after if the machine have no problem when we turn it on it display canon logo and starting progress bar at the middle/third of progress bar the screen goes blurred black and the it comes with ready screen) I tried by un plugging ROM board (fk21098) then it worked but when I order more than 2 page copies In between it prints completely black paper,
1. Without un plugging the ROM board how can I solve it
2. If no solution for no. 1 how can I solve printing black pages in between
If you get this error please help me to solve it
i attached the immage
cc.jpgscreent.jpg