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  1. #1
    Senior Tech 250+ Posts ernesto's Avatar
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    irc 2020 e025-000

    HI

    I have an irc 2020 with intermitent error irc e025-000

    the density yellow is right near 0 (-080) and the yellow color is ok, tough the drum yellow drum life is 90 per cent

    I replaced yellow bottle toner because it was nearly fisnished, and I cleared dc con, it must be said before restored the dc con data, the e025 error always appeared, when i restored the dc con data, the error is intermitent again

    does any one knows the problem?

    I hope to hear from you soon

  2. #2
    Field Supervisor 500+ Posts 20 year tech's Avatar
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    Re: irc 2020 e025-000

    imageRUNNER ADVANCE C2020 / C2030 / C2225 / C2230
    Title : E025-0000 Error Code

    Problem :
    Machine will not come to ready and an E025-0000 code is displayed.



    Solution :
    Cleaning PS6 (Toner Supply Sensor) resolved the E025-0000 code. PS6 is located on the left side of the machine behind the laser.




  3. #3
    Service Manager 5,000+ Posts
    irc 2020 e025-000

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    Re: irc 2020 e025-000

    Quote Originally Posted by ernesto View Post
    HI

    I have an irc 2020 with intermitent error irc e025-000

    the density yellow is right near 0 (-080) and the yellow color is ok, tough the drum yellow drum life is 90 per cent

    I replaced yellow bottle toner because it was nearly fisnished, and I cleared dc con, it must be said before restored the dc con data, the e025 error always appeared, when i restored the dc con data, the error is intermitent again

    does any one knows the problem?

    I hope to hear from you soon

    • Code: E025-0000
    • Description:Toner Supply Motor (Y) lock detection
      Failed to detect rotation after turning ON the motor.
    • Remedy:Possible cause: overload with the motor or motor failure 1. Check conduction with FU2 on the DC Controller PCB (UN09) 2. Check the harness/connector between the DC Controller PCB (UN09/ J23) and PS06. 3. Replace the DC Controller PCB (UN09) Check the harness toward the sensor 4. Check the Hopper Unit (Y) 5. Replace the Hopper Unit (Y).
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  4. #4
    Field Supervisor 500+ Posts
    irc 2020 e025-000


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    Re: irc 2020 e025-000

    Quote Originally Posted by ernesto View Post
    HI

    I have an irc 2020 with intermitent error irc e025-000

    the density yellow is right near 0 (-080) and the yellow color is ok, tough the drum yellow drum life is 90 per cent

    I replaced yellow bottle toner because it was nearly fisnished, and I cleared dc con, it must be said before restored the dc con data, the e025 error always appeared, when i restored the dc con data, the error is intermitent again

    does any one knows the problem?

    I hope to hear from you soon

    Were you able to resolve this? I have a customer with E025-0100 on same model.

  5. #5
    Senior Tech 250+ Posts ernesto's Avatar
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    Re: irc 2020 e025-000

    Quote Originally Posted by repeatcopiers View Post
    Were you able to resolve this? I have a customer with E025-0100 on same model.
    I Replaced the Hopper Unit (Y) 3 three days ago and there is no e025 code error for now

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