Page 2 of 2 FirstFirst 12
Results 11 to 18 of 18
  1. #11
    Field Supervisor 500+ Posts
    Starting up IP message

    BillyCarpenter's Avatar
    Join Date
    Aug 2020
    Location
    Long Beach, Mississippi
    Posts
    880
    Rep Power
    36

    Re: Starting up IP message

    Quote Originally Posted by tsbservice View Post
    Process of elimination is when you connect your laptop directly to machine with their own cable if it works - machine side is good. It's that simple no matter how many main boards you have handy or machine next room is working etc. Going alternative ways is basically chasing your tail imho.

    +1000

    It reminds me of an old saying I heard: "If you hear hoofbeats look for horses, not zebras."

  2. #12
    Senior Tech 250+ Posts
    Starting up IP message

    Blizzoo's Avatar
    Join Date
    Aug 2013
    Location
    east europe
    Posts
    423
    Rep Power
    20

    Re: Starting up IP message

    Does your Canon have the option to change/lower the network speed?
    Defects are simple, our mind is complicated

  3. #13
    Junior Member jacobroach89's Avatar
    Join Date
    Jul 2018
    Location
    Oklahoma
    Posts
    6
    Rep Power
    0

    Re: Starting up IP message

    Quote Originally Posted by Phil B. View Post
    exactly the point I was trying to make... thanks brother!
    ended up being a corrupted Hard Drive

    thanks.

  4. #14
    Junior Member jacobroach89's Avatar
    Join Date
    Jul 2018
    Location
    Oklahoma
    Posts
    6
    Rep Power
    0

    Re: Starting up IP message

    Quote Originally Posted by tsbservice View Post
    Process of elimination is when you connect your laptop directly to machine with their own cable if it works - machine side is good. It's that simple no matter how many main boards you have handy or machine next room is working etc. Going alternative ways is basically chasing your tail imho.
    -I would have thought the same. But if the replacement of a component fixes the issue without ANY change to the network what would that indicate?...

    -if the job fails on one machine but on an IDENTICAL one works on the same network that IS reason to believe that there is something machine side.

    p.s. it turned out there was a fault with the Hard Drive without a code. confirmed with Canon Grid publication, someone else experienced this. Replaced and now they are printing again, I will keep y’all posted.

    thanks

  5. #15
    Master Of The Obvious 10,000+ Posts
    Starting up IP message

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    18,535
    Rep Power
    322

    Re: Starting up IP message

    Quote Originally Posted by MunsterTech View Post
    hi,

    did you ping it with the -t command and then take out the cable to see if it stops pinging? Maybe the IP address is pinging but to another device on the network?
    That's what I was reading for: Duplicate IP!
    Take the MFP off the network, then ping the address. If something answers it's not your MFP. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #16
    Service Manager 2,500+ Posts
    Starting up IP message

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    4,805
    Rep Power
    101

    Re: Starting up IP message

    Your laptop prints OK so you change board(s) what did you learn in 15 years working on Canon!?


    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  7. #17
    Service Manager 1,000+ Posts
    Starting up IP message

    guitar9199's Avatar
    Join Date
    Sep 2016
    Location
    Eveleth, MN
    Posts
    1,068
    Rep Power
    33

    Re: Starting up IP message

    Quote Originally Posted by BillyCarpenter View Post
    Yeah, you could have an IP conflict with 2 devices on the same IP address. I'd scan the network and look at all the IP addresses being used.

    +1 on an IP Conflict.

    I had a customer several years ago that would call WEEKLY that their machine would just "Stop printing", and they had to reboot to get it working again. After several weeks of back and forth, came to find out that one of the delivery guy's iPhone would actually grab the copier's IP address when he came into the shop. Once that was figured out, setting the machine to a different IP address solved the issue.

    I would have suggested to their in-house "I.T.-Guy" to reserve the copier's IP address to keep it from happening again, but his troubleshooting skills were limited to "Rebooting the router".

  8. #18
    Copier Technician 500+ Posts
    Starting up IP message

    mga's Avatar
    Join Date
    Dec 2010
    Location
    london
    Posts
    769
    Rep Power
    76

    Re: Starting up IP message

    Quote Originally Posted by jacobroach89 View Post
    ended up being a corrupted Hard Drive

    thanks.
    I would of thought when you formatted hdd then reloading system software if there was a problem with hdd you should of got a error. Surprised that it was hdd

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here