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  1. #1
    Field Supervisor 500+ Posts
    Adv C2030 image offset


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    Adv C2030 image offset

    See attached images, color is shifting. So far we have:

    Updated firmware
    Cleared DC con, entered door specs
    Tried different laser assy
    Tried different DC con.
    Cleaned itb contacts
    Tried different ITB

    Thanks in advance for any other suggestions?
    Attached Images Attached Images

  2. #2
    Service Manager 10,000+ Posts
    Adv C2030 image offset

    Phil B.'s Avatar
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    Re: Adv C2030 image offset

    Quote Originally Posted by repeatcopiers View Post
    See attached images, color is shifting. So far we have:

    Updated firmware
    Cleared DC con, entered door specs
    Tried different laser assy
    Tried different DC con.
    Cleaned itb contacts
    Tried different ITB

    Thanks in advance for any other suggestions?
    did you try ACC before replacing any parts?

    did you clean any sensors?

    did you try adjusting the laser ?

    the door specs might be off due to age on drums and other service parts.

    are they using crap toner and supplies?

    so a USED ITB? did you clean the sensors first?


    Phil B. ' The Dentist '

  3. #3
    Service Manager 1,000+ Posts
    Adv C2030 image offset

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    Re: Adv C2030 image offset

    Clean patch sensors


    Sent from my iPhone using Tapatalk

  4. #4
    Service Manager 5,000+ Posts
    Adv C2030 image offset

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    Re: Adv C2030 image offset

    Common issue with this model.

    Clean the patch sensors & replace any drum @ or near 100% life & replace the ITB if also @ or near life (fit new not used)

    Clean the laser glass with the tool or remove the laser to clean fully.

    Finally run gradation adjust.

    DC-CON clear can make the issue worse if you run this with worn units.



    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  5. #5
    Service Manager 10,000+ Posts
    Adv C2030 image offset

    Phil B.'s Avatar
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    Re: Adv C2030 image offset

    Quote Originally Posted by copier tech View Post
    Common issue with this model.

    Clean the patch sensors & replace any drum @ or near 100% life & replace the ITB if also @ or near life (fit new not used)

    Clean the laser glass with the tool or remove the laser to clean fully.

    Finally run gradation adjust.

    DC-CON clear can make the issue worse if you run this with worn units.

    i don't think he has/read the manual.. clearly doing things that could cause him more headaches

  6. #6
    Service Manager 5,000+ Posts
    Adv C2030 image offset

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    Re: Adv C2030 image offset

    Quote Originally Posted by Phil B. View Post
    i don't think he has/read the manual.. clearly doing things that could cause him more headaches

    Totally agree, as we know preventative maintenance is key.

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  7. #7
    Field Supervisor 500+ Posts
    Adv C2030 image offset


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    Re: Adv C2030 image offset

    Quote Originally Posted by copier tech View Post
    Totally agree, as we know preventative maintenance is key.

    All the drums are all below 80%, laser was removed and cleaned fully before trying another laser unit. OEM toner is installed. We actually took this call over from another technician so we are late to the game and can't say with 100% certainty what all was done. Trying to upgrade them out of this copier, worst model ever made, next to the C3170

  8. #8
    Service Manager 5,000+ Posts
    Adv C2030 image offset

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    Re: Adv C2030 image offset

    Quote Originally Posted by repeatcopiers View Post
    All the drums are all below 80%, laser was removed and cleaned fully before trying another laser unit. OEM toner is installed. We actually took this call over from another technician so we are late to the game and can't say with 100% certainty what all was done. Trying to upgrade them out of this copier, worst model ever made, next to the C3170

    These models are ok not as bad as the 3170.

    Fit a NEW ITB.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  9. #9
    Senior Tech 100+ Posts nicknt82's Avatar
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    Re: Adv C2030 image offset

    Quote Originally Posted by repeatcopiers View Post
    See attached images, color is shifting. So far we have:

    Updated firmware
    Cleared DC con, entered door specs
    Tried different laser assy
    Tried different DC con.
    Cleaned itb contacts
    Tried different ITB

    Thanks in advance for any other suggestions?

    This's ghost image with this model. Change new drums will solve this. New drum use for 50% their life

  10. #10
    Copier Technician 1,000+ Posts
    Adv C2030 image offset

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    Re: Adv C2030 image offset

    Quote Originally Posted by repeatcopiers View Post
    See attached images, color is shifting. So far we have:

    Updated firmware
    Cleared DC con, entered door specs
    Tried different laser assy
    Tried different DC con.
    Cleaned itb contacts
    Tried different ITB

    Thanks in advance for any other suggestions?
    Wow why did you start with replacing laser & CD con and clearing.

    Common problem full service and replacement of new life parts with new not used with may need replacing setup colour mismatch and auto grad
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

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