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  1. #1
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    Exclamation Imagepress 500-0004 pod deck lite error

    Hi, i have a ImagePress 750 with a pod deck lite c1. After power on the machine report an error and call service rep for de drawer 4 (pod deck lite)
    The error is reported as 500-0004, i have tested all the sensors and motros of the pod lite in the SITUATION-SENSOR AND SITUATION-PARTS and all are working, also executed the FUNCTION-CST DK1-INT1 DK1-LIFT and all sems to be working.
    Any ideas in what is this error and how to solve it?
    In the manual there is no info to fix this.
    "E500-0004-05 POD Deck communication error
    Detection Description A communication error of the POD Deck was detected.
    Remedy Turn OFF and then ON the main power.
    If the error is not cleared, collect debug log and contact the sales company.

  2. #2
    Senior Tech 100+ Posts khattab.al.masry's Avatar
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    Re: Imagepress 500-0004 pod deck lite error

    Dear:
    We faced this problem many time the actions was taken as follow:
    1-have backup of dc-con readings
    2-make a clear for dc-con
    3-in service mode make clear to deck-recev
    4-then make restore to dc-readings
    I hope this procedures may help you.


    Sent from my CPH2015 using Tapatalk

  3. #3
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    Re: Imagepress 500-0004 pod deck lite error

    Quote Originally Posted by khattab.al.masry View Post
    Dear:
    We faced this problem many time the actions was taken as follow:
    1-have backup of dc-con readings
    2-make a clear for dc-con
    3-in service mode make clear to deck-recev
    4-then make restore to dc-readings
    I hope this procedures may help you.


    Sent from my CPH2015 using Tapatalk
    Hi, your suggestions did clear the error. Thanks.

    im having a second problem with this deck. It always Jam paper with code 0107 DELAY Pickup Buffer Sensor, the paper doesn´t reach the sensor, it remains just outside the pull plates from the deck. It seems that the Pull-out plates from the deck are to high against the Pod Deck Lite attachment Kit-b1 and the paper doesn´t pass thru, i found that there is an A-B option to regulate this pull-out plates, they are in the B position that is the default, in the service manual there is no mention to this adjustement.
    I want to know if for a imagePress C750 it has to be in the A or B position as the manual only talk to install in a imagePress 10000 or imageRunner 8500 whitout the Pod deck lite attachment kit B-1.
    This deck came used and not sure in what machine it was used prior to install in this machine.
    Thanks for any help.

  4. #4
    Senior Tech 100+ Posts khattab.al.masry's Avatar
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    Re: Imagepress 500-0004 pod deck lite error

    This means you need to installation manual right.

  5. #5
    Senior Tech 100+ Posts khattab.al.masry's Avatar
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    Re: Imagepress 500-0004 pod deck lite error

    Quote Originally Posted by khattab.al.masry View Post
    This means you need to installation manual right.
    here what you needed
    Attached Files Attached Files

  6. #6
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    Re: Imagepress 500-0004 pod deck lite error

    Hi, can you upload the complete PDF? I don't have this one. Thanks.

    Enviado desde mi SM-A505G mediante Tapatalk

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