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  1. #11
    Trusted Tech 50+ Posts princepriyu's Avatar
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    Re: Cleared ALL by mistake

    Thanks for the reply
    the problem is there is no such LABEL inside the machine
    when i am trying to print it as per your guidence i get a white page
    because this is not PRINTING any thing
    that is my problem . . . .

  2. #12
    Service Manager 1,000+ Posts
    Cleared ALL by mistake

    Brian8506's Avatar
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    Re: Cleared ALL by mistake

    It’s sheet of paper with the values and it’s under the cover inside the front door. Teckat sent a good picture. Hopefully nobody tossed it.


    Sent from my iPad using Tapatalk

  3. #13
    Service Manager 10,000+ Posts
    Cleared ALL by mistake

    teckat's Avatar
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    Re: Cleared ALL by mistake

    Quote Originally Posted by princepriyu View Post
    Thanks for the reply
    the problem is there is no such LABEL inside the machine
    when i am trying to print it as per your guidence i get a white page
    because this is not PRINTING any thing
    that is my problem . . . .
    First, let's start here🤔

    Do u have any images on paper from glass copies ?
    if No, u have a problem.

    If yes,
    Now, If printer is connected to network, send over to test printing.
    Report back .
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #14
    Senior Tech 250+ Posts
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    Re: Cleared ALL by mistake

    Quote Originally Posted by princepriyu View Post
    hi,
    I am using Canon IR3300 Photocopier
    while clearing an error from internal service settings, my assistant cleared ALL (Following)
    ERR
    DC-CON
    R-CON
    SERVICE
    now problem is, it is not printing anything, just a white page is passed by,
    when looking it deeply i can find very light image.
    but in reverse,
    while printing configuration page, its printing letters in black and background white,
    while originally it must be background in black and letters white
    what should i do to correct
    please any suggestions or where to look . . . .
    What was the initial problem before you cleared the erro

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