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  1. #1
    Trusted Tech 50+ Posts princepriyu's Avatar
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    Cleared ALL by mistake

    hi,
    I am using Canon IR3300 Photocopier
    while clearing an error from internal service settings, my assistant cleared ALL (Following)
    ERR
    DC-CON
    R-CON
    SERVICE
    now problem is, it is not printing anything, just a white page is passed by,
    when looking it deeply i can find very light image.
    but in reverse,
    while printing configuration page, its printing letters in black and background white,
    while originally it must be background in black and letters white
    what should i do to correct
    please any suggestions or where to look . . . .

  2. #2
    Technician oombees's Avatar
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    Re: Cleared ALL by mistake

    You need to enter service mode and insert the values listed on the inside of the door. When you cleared all you also reset the laser values.



    Sent from my SM-G985F using Tapatalk

  3. #3
    Service Manager 1,000+ Posts
    Cleared ALL by mistake

    Brian8506's Avatar
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    Re: Cleared ALL by mistake

    You didn’t mention the model number. The first thing that should have been done is to do a P print which has all the machines values


    Sent from my iPhone using Tapatalk

  4. #4
    Trusted Tech 50+ Posts princepriyu's Avatar
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    Re: Cleared ALL by mistake

    Quote Originally Posted by oombees View Post
    You need to enter service mode and insert the values listed on the inside of the door. When you cleared all you also reset the laser values.



    Sent from my SM-G985F using Tapatalk

    thanks for the reply
    but unluckly i do not have any note or default values on my door

  5. #5
    Technician oombees's Avatar
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    Re: Cleared ALL by mistake

    Which model?

    Sent from my SM-G985F using Tapatalk

  6. #6
    Trusted Tech 50+ Posts princepriyu's Avatar
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    Re: Cleared ALL by mistake

    Quote Originally Posted by oombees View Post
    Which model?

    Sent from my SM-G985F using Tapatalk

    Oopss
    I am using Canon IR3300 Photocopier

  7. #7
    Trusted Tech 50+ Posts princepriyu's Avatar
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    Re: Cleared ALL by mistake

    Quote Originally Posted by Brian8506 View Post
    You didn’t mention the model number. The first thing that should have been done is to do a P print which has all the machines values


    Sent from my iPhone using Tapatalk
    Yes sir, this machine was recently brought from another location
    Canon IR3300 Photocopier
    and it was in a very bad condition

  8. #8
    Technician oombees's Avatar
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    Re: Cleared ALL by mistake

    Values should be listed on the inside of the front cover. You need to remove it to find the values label

    Sent from my SM-G985F using Tapatalk

  9. #9
    Service Manager 5,000+ Posts
    Cleared ALL by mistake

    copier tech's Avatar
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    Re: Cleared ALL by mistake

    Quote Originally Posted by princepriyu View Post
    hi,
    I am using Canon IR3300 Photocopier
    while clearing an error from internal service settings, my assistant cleared ALL (Following)
    ERR
    DC-CON
    R-CON
    SERVICE
    now problem is, it is not printing anything, just a white page is passed by,
    when looking it deeply i can find very light image.
    but in reverse,
    while printing configuration page, its printing letters in black and background white,
    while originally it must be background in black and letters white
    what should i do to correct
    please any suggestions or where to look . . . .
    You are talking about the old mono IR3300 ?

    I used to clear all these vales on every one I sold, it will NEVER give you print quality issues after.

    Did you test the print quality BEFORE you cleared these vales?









    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  10. #10
    Service Manager 10,000+ Posts
    Cleared ALL by mistake

    teckat's Avatar
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    Re: Cleared ALL by mistake

    Quote Originally Posted by princepriyu View Post
    Yes sir, this machine was recently brought from another location
    Canon IR3300 Photocopier
    and it was in a very bad condition



    while originally it must be background in black and letters white

    ??? What is this statement ?
    Are u a tech ?
    ================================================== ==========


    if missing --get a service manual to view basic settings and adjustments
    under
    COPIER>ADJUST
    COPIER>FUNCTION
    COPIER>OPTION

    PRINT OUT A NEW SERVICE LABEL
    COPIER>FUNCTION>MISC-P>LBL-PRNT

    Service Label.jpg
    Last edited by teckat; 12-29-2020 at 05:18 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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