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  1. #11
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: E00025-01 after each copy

    Quote Originally Posted by wassem View Post
    are you sure with the source of toner
    sure it is original
    Yes toners are 100% percent original .

  2. #12
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: E00025-01 after each copy

    Quote Originally Posted by skynet View Post
    Sounds to me like a dirty toner motor rotation sensor.
    Tried to clean the Motor sensor, it was pretty clean though. also Toner Drive motor were swapped between tow machines.

    Regard's

  3. #13
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: E00025-01 after each copy DX4745i

    Quote Originally Posted by copier tech View Post
    2x machines with the same error, did you set them up as per the service manual? Also check all packaging was removed.

    Actually had power failure on startup I guess that's what made it miserable , Then had E602, I tried the Toner-S and it start throwing error E25.


    Can you suggest further please.

    Thank you.

  4. #14
    Service Manager 1,000+ Posts
    E00025-01 after each copy

    skynet's Avatar
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    Re: E00025-01 after each copy

    Quote Originally Posted by fbkhan3 View Post
    Leaving the toner Bottle cover open while copying works well without an error.


    That's weird can you see the toner bottle rotate when copying with the cover open?
    Have you tried service mode > copier > function > clear > err?
    Restart the copier after this
    When you think you have made a procedure idiot proof your company employs a better idiot.

  5. #15
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: E00025-01 after each copy

    Quote Originally Posted by skynet View Post
    [/LEFT]

    That's weird can you see the toner bottle rotate when copying with the cover open?

    Restart the copier after this


    Actually toner bottle doesn't rotate even a bit while copying.


    It also doesn't turn, Function> Part-chk > Mtr 5 > Mtr ON.
    Have you tried service mode > copier > function > clear > err?
    yes I tried clear error,
    I also tried DC-CON clear.
    didn't help.

  6. #16
    Service Manager 1,000+ Posts
    E00025-01 after each copy

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    Re: E00025-01 after each copy

    You say you swapped the toner motor in your first post, I would be looking at the dc controller, do these machine have a hopper driver pcb? I am not familiar with this model.
    When you think you have made a procedure idiot proof your company employs a better idiot.

  7. #17
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: E00025-01 after each copy

    Yes i did the swap the Toner Motor but as both of these have the same issue so I'm planning to get New Toner motor and DC controller for one unit and see if that gets me out 'a trouble.


    No it doesn't have hopper drive sub board, Toner motor is directly connected to DC controller.


    Regard's

  8. #18
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    Re: E00025-01 after each copy

    Quote Originally Posted by fbkhan3 View Post
    Yes i did the swap the Toner Motor but as both of these have the same issue so I'm planning to get New Toner motor and DC controller for one unit and see if that gets me out 'a trouble.


    No it doesn't have hopper drive sub board, Toner motor is directly connected to DC controller.


    Regard's
    your problem could be connected to the DC board,on the dc controller try to measure the yellow fuses on that board they could be open coz the hopper motor gets the voltage of 24v direct from this board.

  9. #19
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: E00025-01 after each copy

    Thank you,

    I already measured the Fuse 15 closer to J352, That reads okay.

    Regard's

  10. #20
    Senior Tech 250+ Posts fbkhan3's Avatar
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    Re: E00025-01 after each copy

    One more thing that i noticed is,

    Why i have '' Check the Developer'' displayed next to Function > Install > Toner-S =''
    Check the Developer''?




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