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  1. #1
    Senior Tech 250+ Posts
    Canon IR ADVANCE 4025 toner door won't close

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    Canon IR ADVANCE 4025 toner door won't close

    Hi, I went out on site to replace a toner cartridge in a Canon IR ADVANCE 4025 and once placed in the machine the toner door won't close, finally when I do get it closed you hear te cartridge feed but the machine won't detect a new Toner Cartridge it, keeps saying replace toner. Any suggestions?

  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    Canon IR ADVANCE 4025 toner door won't close

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    Re: Canon IR ADVANCE 4025 toner door won't close

    Pull out the toner. Manually close the toner door as if the toner is already inside. Restart the machine. Install the toner.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
    Senior Tech 250+ Posts
    Canon IR ADVANCE 4025 toner door won't close

    Alex1's Avatar
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    Re: Canon IR ADVANCE 4025 toner door won't close

    Quote Originally Posted by zoraldinho View Post
    Pull out the toner. Manually close the toner door as if the toner is already inside. Restart the machine. Install the toner.

    I'll give that a go tomorrow. Thanks will update results.

  4. #4
    teacher-guide-expert-guru 2,500+ Posts
    Canon IR ADVANCE 4025 toner door won't close

    zoraldinho's Avatar
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    Re: Canon IR ADVANCE 4025 toner door won't close

    If you want to close the toner door without toner bottle, press the guide on the left with your finger.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  5. #5
    Senior Tech 250+ Posts
    Canon IR ADVANCE 4025 toner door won't close

    Alex1's Avatar
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    Re: Canon IR ADVANCE 4025 toner door won't close

    Quote Originally Posted by zoraldinho View Post
    If you want to close the toner door without toner bottle, press the guide on the left with your finger.
    Yes I'm familiar with the guide. Thank you.

  6. #6
    Senior Tech 250+ Posts
    Canon IR ADVANCE 4025 toner door won't close

    Alex1's Avatar
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    Re: Canon IR ADVANCE 4025 toner door won't close

    Went back out on site and saw the arm that triggers the hopper to rotate had popped out of place. Refitted back up and it worked fine. Thank you all for your help.

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