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  1. #1
    Senior Tech 100+ Posts
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    Canon fax question

    Hello

    The boss sold a Canon IR Adv C5560i with a fax. Unfortunately the machine that he bought for me to refurb did not have a fax. I have found the AS1 fax from one of our suppliers. Can anyone tell me if I need to order something in addition to the as1. I have been working on Toshibas for as long as I can remember but we sell a Canon once or twice a year. Any info is greatly appreciated.

  2. #2
    Master Of The Obvious 10,000+ Posts
    Canon fax question

    blackcat4866's Avatar
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    Re: Canon fax question

    I don't know about newer Canons, but 15 years ago when I worked on Canons, the machine was configured at the factory. There simply wasn't a simple way to change the original configuration. I'll be watching the responses. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Engineer senior 100+ Posts giogi's Avatar
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    Re: Canon fax question

    the fax board complete is enough
    Super G3 FAX Board-AS1
    0166C003AA
    "Knowledge is a source, but unfortunately ignorance is a sea."

  4. #4
    Service Manager 5,000+ Posts
    Canon fax question

    copier tech's Avatar
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    Re: Canon fax question

    Quote Originally Posted by giogi View Post
    the fax board complete is enough
    Super G3 FAX Board-AS1
    0166C003AA

    +1 Yeah simple to fit & they come with installation instructions in the box.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  5. #5
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    Re: Canon fax question

    Thank you for the information. I am having trouble finding this option. I did find the as1 0166C002AA. Is there any chance that they are compatible?

  6. #6
    Trusted Tech 50+ Posts DFM914's Avatar
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    Re: Canon fax question

    The Canon IR_ADV C5560i takes the Super G3 FAX Board-AS2 according to the Canon configurator.

  7. #7
    Senior Tech 100+ Posts
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    Re: Canon fax question

    Hello

    I have installed the fax board and the machine is not recognizing the fax. I was told that I needed to update the firmware and I have had that done and the machine is still not recognizing the fax. Dose anyone have any other tips? Thank you in advance for any and all help.

  8. #8
    Trusted Tech 50+ Posts
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    Re: Canon fax question

    Quote Originally Posted by Valintine View Post
    Hallo

    Der Chef hat eine Canon IR Adv C5560i mit Fax verkauft. Leider hatte das Gerät, das er mir zum Überholen gekauft hatte, kein Fax. Ich habe das AS1-Fax von einem unserer Lieferanten gefunden. Kann mir jemand sagen, ob ich zusätzlich zum as1 noch etwas bestellen muss. Ich arbeite schon seit ich denken kann an Toshibas, aber wir verkaufen ein- oder zweimal im Jahr eine Canon. Jede Info ist sehr willkommen.

    both fax cables are connected

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