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  1. #1
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    Canon Image Runner C5051 Factory Default Reset

    Can anyone please tell me how I can reset Canon Image Runner C5051 to Factory Default? When I press any key on the control panel it is asking for a department id and password. I tried the default ID and password '7654321' but it didn't work. My research indicating that I need to go the service mode but I can't press any keys on the control panel without knowing the department id and password. Please help.......

  2. #2
    Senior Tech 100+ Posts
    Canon Image Runner C5051 Factory Default Reset

    songela's Avatar
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    Re: Canon Image Runner C5051 Factory Default Reset

    You don't need any password to enter the Service Mode.
    Just use the combination of Addtional Function, 2 and 8 keys

  3. #3
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    Re: Canon Image Runner C5051 Factory Default Reset

    Thanks. Could you please tell me which one is the additional functions key. I tried the Settings/Registration. I can't find any other button called additional functions.

  4. #4
    teacher-guide-expert-guru 2,500+ Posts
    Canon Image Runner C5051 Factory Default Reset

    zoraldinho's Avatar
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    Re: Canon Image Runner C5051 Factory Default Reset

    You have tons of videos on youtube.

    Printer is locked for a reason. Contact the administrator or it.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  5. #5
    Service Manager 5,000+ Posts
    Canon Image Runner C5051 Factory Default Reset

    copier tech's Avatar
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    Re: Canon Image Runner C5051 Factory Default Reset

    Quote Originally Posted by joseph1976 View Post
    Thanks. Could you please tell me which one is the additional functions key. I tried the Settings/Registration. I can't find any other button called additional functions.
    Settings/Registration is the key like * with a face like symbol.

    So to enter service mods is Settings/Registration> 2 then 8> Settings/Registration again.

    Once in service mode to clear Dept ID: COPIER>FUNCTION>CLR>PWD CLEAR

    Then restart the machine.





    Let us eat, drink, and be merry, because tomorrow we may die!

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  6. #6
    teacher-guide-expert-guru 2,500+ Posts
    Canon Image Runner C5051 Factory Default Reset

    zoraldinho's Avatar
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    Re: Canon Image Runner C5051 Factory Default Reset

    I don't think it's ok for service technicians to give instructions online to regular users how to delete a password.

    No hard feeling
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  7. #7
    Service Manager 5,000+ Posts
    Canon Image Runner C5051 Factory Default Reset

    copier tech's Avatar
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    Re: Canon Image Runner C5051 Factory Default Reset

    Quote Originally Posted by zoraldinho View Post
    I don't think it's ok for service technicians to give instructions online to regular users how to delete a password.

    No hard feeling
    Yes I agree with you in part however this has been common knowledge for years its all over the net/youtube etc.

    Years a go I've been stuck working of a brand i've never seen before & this site helped me out so after then I always share info to help others.




    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  8. #8
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    Re: Canon Image Runner C5051 Factory Default Reset

    Thanks a lot copier tech. I tried the key combinations (pressed settings/registrations then 2 and then 8) but no luck. The MFPs doesn’t respond to these key combinations. The 2 and 8 will simply appear in the department Id box. Looks like settings/registrations key is disabled somewhere. Can you please help?

  9. #9
    Service Manager 5,000+ Posts
    Canon Image Runner C5051 Factory Default Reset

    copier tech's Avatar
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    Re: Canon Image Runner C5051 Factory Default Reset

    Quote Originally Posted by joseph1976 View Post
    Thanks a lot copier tech. I tried the key combinations (pressed settings/registrations then 2 and then 8) but no luck. The MFPs doesn’t respond to these key combinations. The 2 and 8 will simply appear in the department Id box. Looks like settings/registrations key is disabled somewhere. Can you please help?
    Settings/registrations 2 then 8 then settings/registraion again.

    There is a nack to it.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  10. #10
    Copier Technician 1,000+ Posts
    Canon Image Runner C5051 Factory Default Reset

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    Re: Canon Image Runner C5051 Factory Default Reset

    The 2 & 8 press at same time

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