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  1. #1
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    Canon iR ADV C5250 Black Drum Sensor

    Please I need help to resolve my Printer Canon iR ADV C5250, Everything seems to be okay with the printer although Auto color mismatch is not working.
    I have notice the Black Drum Sensor is not working. I need help to resolve this and I believe is the reason why Auto Color mismatch is not working.
    Any help to resolve this problem?

    IMG-7761 (1).jpg

  2. #2
    Service Manager 10,000+ Posts
    Canon iR ADV C5250 Black Drum Sensor

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    Re: Canon iR ADV C5250 Black Drum Sensor

    Quote Originally Posted by richmond View Post
    Please I need help to resolve my Printer Canon iR ADV C5250, Everything seems to be okay with the printer although Auto color mismatch is not working.
    I have notice the Black Drum Sensor is not working. I need help to resolve this and I believe is the reason why Auto Color mismatch is not working.
    Any help to resolve this problem?

    IMG-7761 (1).jpg
    did you clean the belt sensors before running ACC?

  3. #3
    Service Manager 5,000+ Posts
    Canon iR ADV C5250 Black Drum Sensor

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    Re: Canon iR ADV C5250 Black Drum Sensor

    Quote Originally Posted by richmond View Post
    Please I need help to resolve my Printer Canon iR ADV C5250, Everything seems to be okay with the printer although Auto color mismatch is not working.
    I have notice the Black Drum Sensor is not working. I need help to resolve this and I believe is the reason why Auto Color mismatch is not working.
    Any help to resolve this problem?

    IMG-7761 (1).jpg

    What makes you think the black drum sensor is not working? Do you have an error code?
    Check the drum is seated correctly.

    If the drum is not genuine Canon you will get colour mismatch issues.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  4. #4
    Service Manager 2,500+ Posts
    Canon iR ADV C5250 Black Drum Sensor

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    Re: Canon iR ADV C5250 Black Drum Sensor

    Print test print PG10, scan it and upload it here.
    When you think you have made a procedure idiot proof your company employs a better idiot.

  5. #5
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    Re: Canon iR ADV C5250 Black Drum Sensor

    Quote Originally Posted by Phil B. View Post
    did you clean the belt sensors before running ACC?


    Yes I've cleaned them very well...

  6. #6
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    Re: Canon iR ADV C5250 Black Drum Sensor

    Quote Originally Posted by copier tech View Post

    What makes you think the black drum sensor is not working? Do you have an error code?
    Check the drum is seated correctly.

    If the drum is not genuine Canon you will get colour mismatch issues.



    I have checked and the drum is seated well, I was only guessing about sensor not working.
    No error code.

  7. #7
    Service Manager 10,000+ Posts
    Canon iR ADV C5250 Black Drum Sensor

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    Re: Canon iR ADV C5250 Black Drum Sensor

    Quote Originally Posted by richmond View Post
    I have checked and the drum is seated well, I was only guessing about sensor not working.
    No error code.
    is it a genuine OEM K drum?

    what formal training have you had on copiers/printers?

    i see you are an IT tech....

  8. #8
    Copier Technician 1,000+ Posts
    Canon iR ADV C5250 Black Drum Sensor

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    Re: Canon iR ADV C5250 Black Drum Sensor

    Quote Originally Posted by richmond View Post
    Please I need help to resolve my Printer Canon iR ADV C5250, Everything seems to be okay with the printer although Auto color mismatch is not working.
    I have notice the Black Drum Sensor is not working. I need help to resolve this and I believe is the reason why Auto Color mismatch is not working.
    Any help to resolve this problem?

    IMG-7761 (1).jpg
    Go back to basics what's the parts life do a test page 10 if the colour are not solid you will get a colour registration problem.
    If test page is OK clean Id sensors and laser glass.

    Also you said everything is OK with printer so why are you doing a colour mismatch adjustment
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

  9. #9
    Service Manager 5,000+ Posts
    Canon iR ADV C5250 Black Drum Sensor

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    Re: Canon iR ADV C5250 Black Drum Sensor

    Quote Originally Posted by richmond View Post
    I have checked and the drum is seated well, I was only guessing about sensor not working.
    No error code.
    You are 'Guessing'

    And what about my last question is the drum genuine Canon?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  10. #10
    Senior Tech 250+ Posts
    Canon iR ADV C5250 Black Drum Sensor


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    Re: Canon iR ADV C5250 Black Drum Sensor

    Check shutter?

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