Regards Mark
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I got an opinion from another tech that since the drum was recently changed, that it is probably that the drum is mis-aligned which would cause that issue. He suggested to open it up and pop out and re-insert the black drum. Then re-run the Auto Correct Color mismatch procedure.
For most MFP the patch or ID sensor assembly, depending on what the manufacturer calls it, should only be cleaned with a soft lint free cotton cloth slightly dampened with water only. Any other type of cloth can cause static that will attract contamination. Any type of solvent of cleaning liquid will either leave a film or cause damage to the sensor.
One of the users tried the Auto Correct Color Mismatch process again and it worked this time. And they're happy with the colors.
I'm going to let it be for a while and check back with them.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
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