I have 5 canon c2220i machines with the same problem. customers who have a3 paper in the second drawer, the machine randomly and from time to time, even selecting the 1st drawer that has a4 paper, it pulls the a3 and jams. with a4 or selecting a3 to print, any of this 5 machines donīt jam any sheet. pick-upīs are in very good shape. I updated firmware to the latest version 65.01, I deactivated automatic paper switching and even so on all these machines the error persists. already tried with the 3 drivers (ufr, pcl and postscript)
does anyone have an idea of what it might be?
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