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  1. #1
    Senior Tech 250+ Posts
    Irc5550 rotation


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    Irc5550 rotation

    Hey all, I have a fairly new client with a 5550. Is there a fix to stop the machine from auto rotating when they are doing non-standard originals off the glass. Their main issue is when copying some checks… no matter which way they turn it it rotated the other way and cut it off. I’ve seen this before on different models but this is a bigger issue for them. I mean I’m sure I could turn off auto rotation but that needs to stay on if possible. Trying to think if there’s a way I can set up a button for copying checks that will make it stay a certain direction for that job. Thanks!

  2. #2
    Senior Tech 250+ Posts
    Irc5550 rotation


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    Re: Irc5550 rotation

    just have them either place a blank sheet of paper on top of the check

  3. #3
    Senior Tech 100+ Posts
    Irc5550 rotation

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    Re: Irc5550 rotation

    You could do that or program a LTR size in Mode Memory.

  4. #4
    Senior Tech 250+ Posts
    Irc5550 rotation


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    Re: Irc5550 rotation

    Quote Originally Posted by techandtrader View Post
    You could do that or program a LTR size in Mode Memory.
    Thanks, but, even if I choose letter tray, that doesn’t affect the rotation. The machine is reading the size incorrectly because it’s confused. One time I wish there were more sensors. Now…. If you could program “original” size, that would work. :/

  5. #5
    Engineer senior 100+ Posts giogi's Avatar
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    Re: Irc5550 rotation

    Try to set up the device in this way:
    FUNCTION SETTINGS>COMMON>SCAN SETTINGS>AUTO SET DIFFERENT SIZE ORIGINAL WHEN USING FEEDER
    both settings to ON
    "Knowledge is a source, but unfortunately ignorance is a sea."

  6. #6
    Senior Tech 250+ Posts
    Irc5550 rotation


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    Re: Irc5550 rotation

    Quote Originally Posted by giogi View Post
    Try to set up the device in this way:
    FUNCTION SETTINGS>COMMON>SCAN SETTINGS>AUTO SET DIFFERENT SIZE ORIGINAL WHEN USING FEEDER
    both settings to ON

    thanks. Will try that. So will that help with turning the wrong way off of the glass? Feeder does fine.

  7. #7
    Field Supervisor 500+ Posts roho's Avatar
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    Re: Irc5550 rotation

    I think turning off auto rotation solves this, found somewhere in user settings.

  8. #8
    Trusted Tech 50+ Posts
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    Re: Irc5550 rotation

    (Settings/Registration) <Function Settings> <Copy><Auto Recognize Original Orientation>Off

  9. #9
    Technical/IT Support 500+ Posts Venom's Avatar
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    Re: Irc5550 rotation

    Scanning with OCR on automatically orientates your scans.
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

  10. #10
    Field Supervisor 500+ Posts
    Irc5550 rotation

    terramobil's Avatar
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    Re: Irc5550 rotation

    You have to set the speed priority for copying from Feeder to "off"

    (Settings/Registration) <Function Settings> <Copy> <Speed Priority for Copying from Feeder>

    It sounds strange, but that's how it is.

    See manual: Loading Preprinted Paper

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