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  1. #1
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    Opinions on what the problem is

    Hi All,

    I will be visiting this machine shortly. I'd appreciate any input on what this might be. A drum issue? Something else?

    cq-issue.jpg

    This is on a Canon IR ADV DX C5760. It hasn't had service in several months. Firmware was updated to the latest at last visit about half a year ago.

    Thanks,
    Bret

  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    Opinions on what the problem is

    zoraldinho's Avatar
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    Re: Opinions on what the problem is

    The picture is awesome.

    They would help if they knew the format of the sample.
    .
    On the left sample i see bad drum or developer if you have non oem toner.
    Print PG-10 test to see wich color have issue.
    Last edited by zoraldinho; 06-18-2021 at 10:30 AM.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
    Copier Technician 1,000+ Posts
    Opinions on what the problem is

    mga's Avatar
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    Re: Opinions on what the problem is

    Quote Originally Posted by bret@cos.flag.org View Post
    Hi All,

    I will be visiting this machine shortly. I'd appreciate any input on what this might be. A drum issue? Something else?

    cq-issue.jpg

    This is on a Canon IR ADV DX C5760. It hasn't had service in several months. Firmware was updated to the latest at last visit about half a year ago.

    Thanks,
    Bret
    Better samples would be good what's drum life

  4. #4
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    Re: Opinions on what the problem is

    Thanks.

    I know the photo is not the best. I think they were trying to not show their entire document.

    Apparently the problem cleared up.

    Hopefully next week I can check it out. I'll assume it's a drum or developer and have those on hand in case needed.

  5. #5
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Opinions on what the problem is

    Meter reading on machine?

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