Opinions on what the problem is

[bret@cos.flag.org]

Hi All,

I will be visiting this machine shortly. I'd appreciate any input on what this might be. A drum issue? Something else?

cq-issue.jpg

This is on a Canon IR ADV DX C5760. It hasn't had service in several months. Firmware was updated to the latest at last visit about half a year ago.

Thanks,
Bret

[zoraldinho]

The picture is awesome.

They would help if they knew the format of the sample.
.
On the left sample i see bad drum or developer if you have non oem toner.
Print PG-10 test to see wich color have issue.

[mga]

Hi All,

I will be visiting this machine shortly. I'd appreciate any input on what this might be. A drum issue? Something else?

cq-issue.jpg

This is on a Canon IR ADV DX C5760. It hasn't had service in several months. Firmware was updated to the latest at last visit about half a year ago.

Thanks,
Bret

Better samples would be good what's drum life

[bret@cos.flag.org]

Thanks.

I know the photo is not the best. I think they were trying to not show their entire document.

Apparently the problem cleared up.

Hopefully next week I can check it out. I'll assume it's a drum or developer and have those on hand in case needed.

[Canuck]

Meter reading on machine?

[bret@cos.flag.org]

Hi guys,

Following up on an old thread here in case it helps someone in the future. In the end the solution was a new black drum.

The counters were just over 600,000 at the time. I believe that was the first time the black drum had to be replaced since they got the machine.