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  1. #1
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    Canon IRA C5540I Code E000354-0002

    Hi Guys,
    I have a canon IRA C5540i that was fixed by your recommendations for a no screen display, now when the machine comes ready, there is a code E000354-0002 code.
    I have another machine sitting next to it where I switched the HDD, but the same code comes up...any recommendations?
    Thank you,
    Doug

  2. #2
    Service Manager 10,000+ Posts
    Canon IRA C5540I Code E000354-0002

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    Re: Canon IRA C5540I Code E000354-0002

    Quote Originally Posted by doug View Post
    Hi Guys,
    I have a canon IRA C5540i that was fixed by your recommendations for a no screen display, now when the machine comes ready, there is a code E000354-0002 code.
    I have another machine sitting next to it where I switched the HDD, but the same code comes up...any recommendations?
    Thank you,
    Doug
    If it is a HDD issue, you just can't pull a HDD from another Canon.
    It has to be the same type/size from a like model.
    This has been covered many times over the years.

    Sent from my SM-G960U using Tapatalk

  3. #3
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    Re: Canon IRA C5540I Code E000354-0002

    Quote Originally Posted by doug View Post
    Hallo Leute,
    ich habe einen Canon IRA C5540i, der durch Ihre Empfehlungen für eine Anzeige ohne Bildschirm behoben wurde. Jetzt, wenn die Maschine fertig ist, gibt es einen Code E000354-0002.
    Ich habe eine andere Maschine daneben, auf der ich die Festplatte gewechselt habe, aber der gleiche Code wird angezeigt ... irgendwelche Empfehlungen?
    Danke,
    Doug

    HDD Toshiba


    Disk Drive MQ01ABF032
    320GB

  4. #4
    Engineer senior 100+ Posts giogi's Avatar
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    Re: Canon IRA C5540I Code E000354-0002

    I have this type of information

    E354-0001,
    E354-0002

    Serial numbers conflict among the SERIAL NUMBER PCB, Flash PCB, and Memory PCB.
    "Knowledge is a source, but unfortunately ignorance is a sea."

  5. #5
    Senior Tech 100+ Posts ReproKev's Avatar
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    Re: Canon IRA C5540I Code E000354-0002

    I've been told on these forums that you can't pull a hard drive from one copier and swap it into another one even if they're the same exact model. You could do that on the older models. but not the newer ones. The HDD is tied to the serial number of the machine it's installed in.

    Replacing it with a new HDD, formatting it, and installing system software is the correct way to do it. You MAY be able to use a HDD from another copier..... as long as you re-format it and remove all partitions before you place it in the new machine, then format and install system software. I haven't tried this myself.

    It's easier (and better) to just start with a new HDD. They're not that expensive.

  6. #6
    Service Manager 5,000+ Posts
    Canon IRA C5540I Code E000354-0002

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    Re: Canon IRA C5540I Code E000354-0002

    Quote Originally Posted by doug View Post
    Hi Guys,
    I have a canon IRA C5540i that was fixed by your recommendations for a no screen display, now when the machine comes ready, there is a code E000354-0002 code.
    I have another machine sitting next to it where I switched the HDD, but the same code comes up...any recommendations?
    Thank you,
    Doug
    Fit the original HDD back & any boards you may have swapped then update the system software.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  7. #7
    Copier Technician 1,000+ Posts
    Canon IRA C5540I Code E000354-0002

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    Re: Canon IRA C5540I Code E000354-0002

    Note Canon is stopping people swapping over hdd on the newer machine you was ok like on the older machines ie irac5250 but on the newer from series 3 and dx versions you will you will need to reload the correct system software also I think they are just starting to use one hdd for all models
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

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