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Thread: Canon v Kyocera

  1. #1
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    Canon v Kyocera


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    Canon v Kyocera

    Hi,,does anyone here who has serviced both Canon and Kyocera have an opinion how servicing, reliability,,
    installation,, software,,etc compare.
    Which do you prefer and other info you would like to share
    would be most appreciated.

  2. #2
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    Canon v Kyocera

    Phil B.'s Avatar
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    Re: Canon v Kyocera

    Quote Originally Posted by dickierock View Post
    Hi,,does anyone here who has serviced both Canon and Kyocera have an opinion how servicing, reliability,,
    installation,, software,,etc compare.
    Which do you prefer and other info you would like to share
    would be most appreciated.
    Wow....
    What are the needs of the customet?
    What is their budget?
    Any special options needed.
    You need to clarify.

    Sent from my SM-G960U using Tapatalk

  3. #3
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    Re: Canon v Kyocera

    I've been a network admin for both and an advanced user of both, but I've only serviced Canon machines.

    I would say from what I know, in general, notwithstanding user needs, etc. that Canon machines are superior in quality, reliability and longevity.

    That could be influenced by the fact that I've dealt with more higher-end Canon machines and lower-end Kyocera machines, and like I said, I've not serviced Kyocera machines, so I may be a bit bias. But there's my opinion, clearly stated as such and under what parameters.

    Hopefully that helps you a bit and doesn't evoke angry rebuttals from others that know more than me.

  4. #4
    Senior Tech 250+ Posts
    Canon v Kyocera


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    Re: Canon v Kyocera

    Quote Originally Posted by Phil B. View Post
    Wow....
    What are the needs of the customet?
    What is their budget?
    Any special options needed.
    You need to clarify.

    Sent from my SM-G960U using Tapatalk
    I'm not talking in terms of sales.
    I'm enquiring as to the service side as I may be moving onto fixing Canon machines.

  5. #5
    Senior Tech 250+ Posts ReproKev's Avatar
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    Re: Canon v Kyocera

    Canon hands down.

    Of course I'm heavily biased because 90% of the machines I work on and 100% of the machines I sell/rent are Canon's. I have worked on a few Kyocera's and haven't really liked them. They don't seem as well made to me. Maybe it's a Ford vs Chevy thing, or a familiarity thing, but that's my biased opinion fwiw.This IS the Canon forum though, so....

  6. #6
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    Re: Canon v Kyocera

    I service both models and like the Kyocera better for the 3 year warranty program and the simple replacement of fusers and transfer belts which you have to rebuild in canon. Canon does have a better image for color though. There are times I change the emulation on the machine to help with the kyocera image. I think the cost savings with Kyocera is worth it.
    Just my opinion!!

  7. #7
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    Canon v Kyocera

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    Re: Canon v Kyocera

    Canon is the Cadillac and Key is the grand am. Some of the Color keys can be extreamly expensive when the drums go out .... needing dev and other parts. That machine was a higher end model in a print shop. I was shocked at how much the engine cost to rebuild. Customer called dealer to come get it. Nothing but trouble.... No wonder they refuse to keep agreements on those for too long.

  8. #8
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    Canon v Kyocera

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    Re: Canon v Kyocera

    Well, I serviced Kyocera products around 9 ago, switched to Canon 2 or 3 years later. I had a lot of problems and malfunctions with kyocera, especially the smaller ones. Canon products are running more stable, are lasting longer. but i can not compare with todays kyocera hardware. i would prefer canon, if i had to choose.

  9. #9
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    Canon v Kyocera


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    Re: Canon v Kyocera

    Canon , hands down! To replace fusers, transfer belts, drums, developers, most everything, the engineering is far superior on the Canons. Serviceability is great. Quality, non better.
    from my experience. Have seen them, Kyo's ,K/M's, Sharps, Tosh, have sold em at one time or another, and serviced them. Canon! Been playing around with machines for over 36 years.

  10. #10
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    Re: Canon v Kyocera

    I service both--with official technical support for both. Canon is by far superior in build quality and user experience that comes with it.

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