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  1. #11
    Technician
    Canon imagepress c6010 Dens problem


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    Re: Canon imagepress c6010 Dens problem

    Hello again


    I did the PT-LPADJ process. window value 1000
    I removed the patch sensor and cleaned it.
    I cleaned all the toner pipes + subhopper to see if it was clogged.
    but the result did not change. the toner flow is fine up to the subhopper, but there is a problem between the developer tank and the toner calculation.
    When I rotate the subhopper with my hand, the dens value is recovered. but the machine itself does not supply enough toner to the deveopler tank, the dens value drops to -6%, the machine gives e20 code.
    I request your valuable help.

  2. #12
    Senior Tech 100+ Posts
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    Re: Canon imagepress c6010 Dens problem

    Quote Originally Posted by Hishamawada View Post
    Do u have another developing unit to test on it?

    If not try swapping the sensor with another unit.

    And Check is the developing pressure good? When u push the unit to the drum , check if there is anything not right.

    Send me a 50% black Pg and 100% black Pg.

    Try swapping coronas
    Did u try what i have suggested?

    You can also try swapping the patch sensor.

    Best of luck

    Sent from my LDN-L21 using Tapatalk

  3. #13
    Technician
    Canon imagepress c6010 Dens problem


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    Re: Canon imagepress c6010 Dens problem

    sure i tried
    I need to replace the patch sensor like you said.

  4. #14
    Field Engineer 100+ Posts fchu5959's Avatar
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    Re: Canon imagepress c6010 Dens problem

    Quote Originally Posted by burak View Post
    Hello there,


    I have Canon c6010 abnormal dens problem.
    In ground works, the dens value decreases to -5%, the machine gives error e020-0481-05. In normal jobs, the dens value is around -2.50%.
    I changed the developer and the drum today, the problem does not go away. I cleaned the atr sensor many times, the result did not change. I cleaned the laser and the result did not change. I use oem toner.
    please help Attachment 50349
    Maybe this info below could be of some help;check it out.

    [Symptom]

    Unit displayed a E020-0381. Patch sensors were cleaned, the code changed to E020-0481.

    • E020-0x81: Lower limit error in light intensity on drum base (reflecting light intensity from the drum surface). DISPLAY > DENS > P-B-P-Y/M/C/K (Measured value of drum base) < 150 (x= 1: Y, 2: M, 3: C, 4: Bk)


    [Remedy]

    In this case, the Cyan Developer Assembly, was replaced to resolve this issue.
    FM4-7440 DEVELOPING ASSEMBLY

  5. #15
    Technician
    Canon imagepress c6010 Dens problem


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    Re: Canon imagepress c6010 Dens problem

    Hello there ,


    Problem solved. ,
    The problem went back to normal with the replacement of the black patch sensor.
    Thanks for your help.

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