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  1. #1
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    Question Canon IPF 770 Plotter Hardware Error 03130031-2F1F

    From what I have read does this mean the Purge Unit is Defective? I also noticed A lot of Air in the ink lines. If this is the Purge Unit could someone get me the part number?

    Thanks in advance!

    Hoosierdaddy

  2. #2
    Master Of The Obvious 10,000+ Posts
    Canon IPF 770 Plotter  Hardware Error 03130031-2F1F

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    Re: Canon IPF 770 Plotter Hardware Error 03130031-2F1F

    It's the same purge unit used on all the iPFs: 650, 655, 680, 685, 750, 755, 760, 765, 770, 780, 785

    Originally QM3-5988-000 ... updated many times to currently QM4-3670-020.

    If you turn the motor manually, you should be able to watch it work mechanically ... pump in one direction, capping assembly in the other. When that ink starts hardening up into a rock the gears will break ... you'll hear the crunching.

    Keep in mind that this may be just the first of a string of expensive issues. You can expect to need a printhead, at minimum. It probably hasn't been properly capped in a while. =^..^=
    Last edited by blackcat4866; 10-12-2021 at 12:11 AM.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
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    Re: Canon IPF 770 Plotter Hardware Error 03130031-2F1F

    Quote Originally Posted by blackcat4866 View Post
    It's the same purge unit used on all the iPFs: 650, 655, 680, 685, 750, 755, 760, 765, 770, 780, 785

    Originally QM3-5988-000 ... updated many times to currently QM4-3670-020.

    If you turn the motor manually, you should be able to watch it work mechanically ... pump in one direction, capping assembly in the other. When that ink starts hardening up into a rock the gears will break ... you'll hear the crunching.

    Keep in mind that this may be just the first of a string of expensive issues. You can expect to need a printhead, at minimum. It probably hasn't been properly capped in a while. =^..^=
    Does the air in the line point to anything? Or does the Purge Unit and the Printhead cause that issue?

  4. #4
    Master Of The Obvious 10,000+ Posts
    Canon IPF 770 Plotter  Hardware Error 03130031-2F1F

    blackcat4866's Avatar
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    Re: Canon IPF 770 Plotter Hardware Error 03130031-2F1F

    That's further down that road, after you solve the first issue(s). =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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