Error Code E197-3000

[Copybox]

Got this error code appear - Canon Error Code E197-3000 when a IRAC7580i was disconnected from the mains without it first being shut down correctly. The error code is stopping the large capacity paper deck from working.
Can this error code be cleared to get the deck working again or are we in big trouble ie - repair bill

[Copybox]

Thanks seen this - just wondered whether we could just clear the error in service mode...

Thats what the Service Manual says:

E197-3000-05 Serial communication error
Detection Description A communication error between the DC Controller PCB and the Option Paper Deck was detected.
Remedy [Related parts] R1.00
- Harness between the Drum Driver PCB (UN6/J1922) and the 3.5K Deck Lattice (J7515A)
- Harness between the DC Controller PCB (UN2/J1253) and the Drum Driver PCB (UN6/J1921)
- Drum Driver PCB (UN6)
- DC Controller PCB (UN2)
- Option Paper Deck
[Remedy] Check/replace the related harness/cable, connector and parts.
[Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2
min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES