Canon IR5075 E000c0

[adhy]

Hello there
I got E000c0 on my Canon IR5075 ,had been reset error but still displayed .
Any help would be apreciated
Thank you

IMG-20220104-WA0004.jpg

[Brian8506]

0010 sub code means it was not reset. Did you clear in service mode?


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[adhy]

0010 sub code means it was not reset. Did you clear in service mode?


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I did reseting and still error'.

[Brian8506]

How did you reset it? Did you use function/clear?

[adhy]

By entering service mode

[copier tech]

Hello there
I got E000c0 on my Canon IR5075 ,had been reset error but still displayed .
Any help would be apreciated
Thank you

IMG-20220104-WA0004.jpg

I have never seen that error code before with a lower case 'c'

Check the heater lamp & thermo switches

• Code: E000-0010
• Description:The heater fails to heat. After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
  The power has been turned off and then on without resetting the error.
• Remedy:- Reset the error. (COPIER>FUNCTION>CLEAR>ERR)

[Phil B.]

By entering service mode

Give us a step by step process you performed.

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[adhy]

I have never seen that error code before with a lower case 'c'

Check the heater lamp & thermo switches

• Code: E000-0010
• Description:The heater fails to heat. After correcting the fault, be sure to reset the error. (COPIER>FUNCTION>CLEAR>ERR)
  The power has been turned off and then on without resetting the error.
• Remedy:- Reset the error. (COPIER>FUNCTION>CLEAR>ERR)

Me too makes me confused

[adhy]

Give us a step by step process you performed.

Sent from my SM-G960U using Tapatalk

Additional function-28-addtional function >copier>function>clear>err>ok
Than restart the host machine

[Brian8506]

I would expect that to work. Never seen that code before either and see no mention of it in the knowledge base