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  1. #1
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    Canon IR ADV400i (IP Competting error)

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    Question Canon IR ADV400i (IP Competting error)

    Hi , im facing isue with my Canon IR ADV 400i. got message at bottom screen saying that "A Competting IP Address was found on the network" mean while i dint connect any network cable to the machine (the machine was standalone). if i do DHCP or static still same message come out. I have face the same isue before with machine model IR ADV C52xx series. doing upgrade firmware settle the isue. for this IR ADV 400i is it the same thing need to be done ? can somebody give me firmware for this model ? or know where can i get firmware for this model ? thank you in advance

    WhatsApp Image 2022-04-27 at 2.40.57 PM.jpg

  2. #2
    Senior Tech 250+ Posts Drivee's Avatar
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    Re: Canon IR ADV400i (IP Competting error)

    Use DHCP and restart ruter. Make sure that ruter is also set to DHCP.

  3. #3
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    Canon IR ADV400i (IP Competting error)

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    Re: Canon IR ADV400i (IP Competting error)

    Quote Originally Posted by Drivee View Post
    Use DHCP and restart ruter. Make sure that ruter is also set to DHCP.
    Hi , thank you for your advice. but as per mention before. i did not connect any network cable to the machine. the machine was standalone. so can confirm that this error do come from machine and not network or router.

  4. #4
    Senior Tech 250+ Posts Drivee's Avatar
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    Re: Canon IR ADV400i (IP Competting error)

    It is normal that he chage IP when you plug LAN cable. If he is set to DHCP.

  5. #5
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    Canon IR ADV400i (IP Competting error)

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    Re: Canon IR ADV400i (IP Competting error)

    Quote Originally Posted by Drivee View Post
    It is normal that he chage IP when you plug LAN cable. If he is set to DHCP.
    yes i know if we set to dhcp the ip will change. the isue now is. i did not plug any network cable to the machine also got this error. as mention before i have face this isue before with ADVC52xx series. firmware update will fix it. just want to ask here if i can get the firmware for model ADV400i at here

  6. #6
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    Re: Canon IR ADV400i (IP Competting error)

    If you have network on printer you can do it online in Register/Update software. If not, wait, someone will send firmware.

  7. #7
    Service Manager 5,000+ Posts
    Canon IR ADV400i (IP Competting error)

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    Re: Canon IR ADV400i (IP Competting error)

    Quote Originally Posted by darknet93 View Post
    Hi , im facing isue with my Canon IR ADV 400i. got message at bottom screen saying that "A Competting IP Address was found on the network" mean while i dint connect any network cable to the machine (the machine was standalone). if i do DHCP or static still same message come out. I have face the same isue before with machine model IR ADV C52xx series. doing upgrade firmware settle the isue. for this IR ADV 400i is it the same thing need to be done ? can somebody give me firmware for this model ? or know where can i get firmware for this model ? thank you in advance

    WhatsApp Image 2022-04-27 at 2.40.57 PM.jpg

    Happy to help with the firmware to resolve this issue.

    Printer & Copier Firmware - www.printerfirmware.co.uk
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




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