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  1. #1
    Field Supervisor 500+ Posts tinnyjay's Avatar
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    IR ADV C7280 with E04-502

    Hi guys,
    I have an Ir Adv c7280 (same as c7260) and it gives E04-502.
    Changed fuser unit, change fuser drawer and drawer into the machine but when i have to open fuser drawer bcs a misfeed, it shows E04-502.
    After restart everything is OK but if i have to open drawer and close it again, i will face the error.
    Can you help me please?
    "Who loves the roses,must also bear thumbs"

  2. #2
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    Re: IR ADV C7280 with E04-502

    Quote Originally Posted by tinnyjay View Post
    Hi guys,
    I have an Ir Adv c7280 (same as c7260) and it gives E04-502.
    Changed fuser unit, change fuser drawer and drawer into the machine but when i have to open fuser drawer bcs a misfeed, it shows E04-502.
    After restart everything is OK but if i have to open drawer and close it again, i will face the error.
    Can you help me please?
    E004-0501 on IRADVC7260

  3. #3
    Field Supervisor 500+ Posts tinnyjay's Avatar
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    Re: IR ADV C7280 with E04-502

    Quote Originally Posted by wcanonw View Post
    Not my case.
    I have changed both fuser connector and body/interior connector but still the same.
    The problem looks deeper. Could be a faulty Relay PCB but i am not sure.
    Thanks anyway
    "Who loves the roses,must also bear thumbs"

  4. #4
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    Re: IR ADV C7280 with E04-502

    Quote Originally Posted by tinnyjay View Post
    Not my case.
    I have changed both fuser connector and body/interior connector but still the same.
    The problem looks deeper. Could be a faulty Relay PCB but i am not sure.
    Thanks anyway
    Hello, you must verify all the drawers:
    fixing unit
    FIXING/FEED ASSEMBLY

  5. #5
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    Re: IR ADV C7280 with E04-502

    Also check the wiring or any connector that is causing false contact, check if the drawers are making good contact when closing or pushing the FIXING/FEED ASSEMBLY

  6. #6
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    Re: IR ADV C7280 with E04-502

    What paper jam code appears?

  7. #7
    Field Supervisor 500+ Posts tinnyjay's Avatar
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    Re: IR ADV C7280 with E04-502

    Quote Originally Posted by wcanonw View Post
    Hello, you must verify all the drawers:
    fixing unit
    FIXING/FEED ASSEMBLY
    Changed with new ones
    "Who loves the roses,must also bear thumbs"

  8. #8
    Field Supervisor 500+ Posts tinnyjay's Avatar
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    Re: IR ADV C7280 with E04-502

    Quote Originally Posted by wcanonw View Post
    Also check the wiring or any connector that is causing false contact, check if the drawers are making good contact when closing or pushing the FIXING/FEED ASSEMBLY
    Changed fuser unit and interior fixing connector with cables also.
    "Who loves the roses,must also bear thumbs"

  9. #9
    Field Supervisor 500+ Posts tinnyjay's Avatar
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    Re: IR ADV C7280 with E04-502

    Quote Originally Posted by wcanonw View Post
    What paper jam code appears?
    Different ones. Depend on what paper or size i am using.
    Also it happens when the machine is idle, i open and close fixing unit.
    "Who loves the roses,must also bear thumbs"

  10. #10
    Field Supervisor 500+ Posts tinnyjay's Avatar
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    Re: IR ADV C7280 with E04-502/Solved

    Quote Originally Posted by tinnyjay View Post
    Different ones. Depend on what paper or size i am using.
    Also it happens when the machine is idle, i open and close fixing unit.
    SOLVED


    Fixing drawer switch under duplex was faulty. Nonsens at all, but that was the prob.
    Thank you guys
    "Who loves the roses,must also bear thumbs"

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