I found a video how to replace the ITB, I removed it, cleaned it and printer works fine now for B/W. As soon as I print colour is printing almost full background in magenta on the page and error comes back again "insert drum..."
I am ok now with B/W printing until I decide if is worth bringing an engineer to repair it (which will cost hundreds and may not be worth it even though I like the printer and worked fine for almost 15 years), I don't want the engineer to start replacing lots of parts unnecesarily and pay a lot of money
*** is there any chance someone here can provide the firmware update and tool? Thank you
P.S any idea what this is ? I found 2 pieces loose inside the printer, one piece was loose around the drum roller, I think it broke the drum this is why is giving the error after first colour print
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