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  1. #1
    Senior Tech 250+ Posts
    Canon IRC 5535  administrator log in password unknow, how to reset


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    Canon IRC 5535 administrator log in password unknow, how to reset

    Person with information left business and didnt tell anyone password. Need to know how to reset. Have gone into service mode and cleared passwords and on/off to no avail.

    Thank You!

  2. #2
    Trusted Tech 50+ Posts
    Canon IRC 5535  administrator log in password unknow, how to reset

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    Re: Canon IRC 5535 administrator log in password unknow, how to reset

    I only know PWD Clear in service mode.

  3. #3
    Technical/IT Support 500+ Posts Venom's Avatar
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    Re: Canon IRC 5535 administrator log in password unknow, how to reset

    Seems to me if firmware is loaded on usb and you enter download mode, there is a password clear listed...as well although i have never needed it.
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

  4. #4
    Engineer senior 100+ Posts giogi's Avatar
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    Re: Canon IRC 5535 administrator log in password unknow, how to reset

    security policy
    Lv2 Copier > Function > Clear > PLPW-CLR
    "Knowledge is a source, but unfortunately ignorance is a sea."

  5. #5
    Senior Tech 250+ Posts
    Canon IRC 5535  administrator log in password unknow, how to reset


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    Re: Canon IRC 5535 administrator log in password unknow, how to reset

    Still nothing working, will not allow entry. Isn't there a reset in the service mode to reset board or something to that effect? Thnk there was something in the 3380's.
    Anybody can think of something else, please let me know.

    Thanks

  6. #6
    Engineer senior 100+ Posts giogi's Avatar
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    Re: Canon IRC 5535 administrator log in password unknow, how to reset

    What you say is very strange.
    the instructions I gave you work and delete any psw.
    can you kindly put a picture of the situation you see on the LUI?
    "Knowledge is a source, but unfortunately ignorance is a sea."

  7. #7
    Technician
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    Re: Canon IRC 5535 administrator log in password unknow, how to reset

    Power off/reboot the copier if you haven't already; sometimes if too many passwords attempts occur the copier wants a hard reset. I think its something to prevent hackers from remoting in and trying to crack the device.

    If all that still doesn't work and you really need to get in...make sure you grab all the network settings you have and confirm the scan settings and just wipe the copier.

  8. #8
    Service Manager 5,000+ Posts
    Canon IRC 5535  administrator log in password unknow, how to reset

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    Re: Canon IRC 5535 administrator log in password unknow, how to reset

    Quote Originally Posted by giogi View Post
    security policy
    Lv2 Copier > Function > Clear > PLPW-CLR
    The answer was posted days ago. This will reset the admin id & password to default.

    The default user name for the administrator is "Administrator" and the default password is "7654321"
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  9. #9
    Senior Tech 100+ Posts
    Canon IRC 5535  administrator log in password unknow, how to reset

    ADV COPIER's Avatar
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    Re: Canon IRC 5535 administrator log in password unknow, how to reset

    Quote Originally Posted by Megha Colsins View Post
    I also have same confusion, Please anyone solved this problem of solution.
    reinstall system software. done

  10. #10
    Service Manager 5,000+ Posts
    Canon IRC 5535  administrator log in password unknow, how to reset

    copier tech's Avatar
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    Re: Canon IRC 5535 administrator log in password unknow, how to reset

    Quote Originally Posted by ADV COPIER View Post
    reinstall system software. done

    Reinstalling the system software does not reset the administrator / login password.

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




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