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  1. #1
    Technician zawmyo201210's Avatar
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    Unhappy Image data when the Copy Function is lose

    I have a 4570 copier that I have been sitting idle.
    When using it again, it shows error codes E-00732/733 when power is turned on. I cleaned the DC controllers in my machine. I also cleaned the reader scanner unit and tried again. The error code is no longer displayed. It went ok.
    What happened again was that the (((( copy function )))
    data I was supposed to back up was lost. I can't reproduce it in any way.

    In the SERVICE MANUAL book, the Copy UI in service mode 2 also shows (1) so I rescheduled a Main Controller board. It's the same.

    Please suggest what else I can do, experts.
    Last edited by zawmyo201210; 2 Weeks Ago at 07:41 AM.

  2. #2
    Senior Tech 100+ Posts
    Image data when the Copy Function is lose

    ADV COPIER's Avatar
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    Re: Image data when the Copy Function is lose

    try replace flat cable DC to reader

  3. #3
    Technician zawmyo201210's Avatar
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    Re: Image data when the Copy Function is lose

    Quote Originally Posted by ADV COPIER View Post
    try replace flat cable DC to reader
    Yes, I am change Dc to Mn board flat cable . But I am same error.

  4. #4
    Senior Tech 100+ Posts
    Image data when the Copy Function is lose

    ADV COPIER's Avatar
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    Re: Image data when the Copy Function is lose

    If the DC PCB is damaged, try replacing it

  5. #5
    Senior Tech 250+ Posts
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    Re: Image data when the Copy Function is lose

    Quote Originally Posted by zawmyo201210 View Post
    Yes, I am change Dc to Mn board flat cable . But I am same error.
    Replace Reader Board

  6. #6
    teacher-guide-expert-guru 2,500+ Posts
    Image data when the Copy Function is lose

    zoraldinho's Avatar
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    Re: Image data when the Copy Function is lose

    E732 means that the configuration of the machine has been changed. You have something disconnected, or the device does not detect a unit.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  7. #7
    Technician zawmyo201210's Avatar
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    Re: Image data when the Copy Function is lose

    Quote Originally Posted by ADV COPIER View Post
    try replace flat cable DC to reader
    ((( I am change new Flat cable. It's okay. )))

    Another problem is that when the machine has a paper jam, the error system does not go away. I power off the device and turn it back on and it's fine. I looked for this error in the service manual and did not find it.
    How can I find the error after I turn off the power display? Please help me.

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