Canon service support tool

**charm5496** · 07-20-2012

Originally Posted by sativakom

hello, i need SST for Canon ir 6570, thanks before n after...

so what version of SST and machine firmware would you like?
do you even know?
what are you trying to solve by attaining the SST for Canon ir 6570?
did you even bother reading the forum rules?

atsjaffna · 07-24-2012

Dear All friend,

Please i want help, i have Canon IR 2016 & 2016J(In my office), now both showing ''Download standby error'', i was refer in your forum when we use SST, we can solve the problem. So can you send the download link latest version for this model. this your help will be a grade help to me.

send mail to atsjaffna@gmail.com (My personal office mail address)

Thanks

**JustManuals** · 07-24-2012

Can you afford it? How much are you willing to pay?

**Drprinter** · 09-05-2012

Hello all....

I really could use a little help please

I have just come upon 12 IR2800's and I am in the process of revamping them. The first one I am fixing will be for myself. I just got from ebay a print kit and a fax kit. ok now here is where I am having fun <stop laughing... I am a hp tech.... having fun with the canons> I guess I need a SST version greater then 3.?? to update the firmware so it can print (do I need this for the fax option?) and the firmware. As much as I looked on the internet I could not find the install guides for the fax and print options. I figured out the n rom and slide in the ethernet card. I was able to access the printer through the UI but not able to print (I figured needs F/W upgrade) PLEASE all the help would be appreacreated <Im a good tech that sucks at spelling>

Joe

Drprinter1@aol.com

**teckat** · 09-05-2012

imageRUNNER 3300
Network Multi-PDL Printer Kit-C1 (Optional)
Super G3 Fax Board-J1 (Optional)

check the version of PS/PCL in Service Mode>Copier>Display>Version>PS/PCL-
Make sure the bootrom is indeed an "N" type bootrom.
Go to, Service Mode>Copier>Version>Boot-Rom, check to see if "N" is displayed next to the version.

To print out all of the Service Mode settings and firmware versions on the copier:
1. Enter Service Mode by hitting Additional Functions, 2 and 8, then Additional Functions.
2. Select Copier.
3. Press Functions.
4. Hit MISC-P.
5. Select P-PRINT and hit OK.
6. A Copy Service Report will print out containing the Service Mode settings and firmware versions for the copier.

**Drprinter** · 09-05-2012

Originally Posted by Drprinter

Hello all....

I really could use a little help please

I have just come upon 12 IR2800's and I am in the process of revamping them. The first one I am fixing will be for myself. I just got from ebay a print kit and a fax kit. ok now here is where I am having fun <stop laughing... I am a hp tech.... having fun with the canons> I guess I need a SST version greater then 3.?? to update the firmware so it can print (do I need this for the fax option?) and the firmware. As much as I looked on the internet I could not find the install guides for the fax and print options. I figured out the n rom and slide in the ethernet card. I was able to access the printer through the UI but not able to print (I figured needs F/W upgrade) PLEASE all the help would be appreacreated <Im a good tech that sucks at spelling>

Joe

Drprinter1@aol.com

BTW Thanks to teckat.. My 2800 does see the n chip and the nib board. now to figure out how to install the fax option and update firmware.... one step at a time

**teckat** · 09-05-2012

print out a P-PRINT & Config page-

shows printer firmware ver.
last on this model System v45.01 in 2006

super g3 fax is an option to purchase/ u may already have it installed/ did u check

did u set up your network settings ?
Control Panel, press
Additional Functions
System Settings
Network Settings

**Drprinter** · 09-05-2012

Originally Posted by teckat

print out a P-PRINT & Config page-

shows printer firmware ver.
last on this model System v45.01 in 2006

super g3 fax is an option to purchase/ u may already have it installed/ did u check

did u set up your network settings ?
Control Panel, press
Additional Functions
System Settings
Network Settings

Sorry I ment Physically .... I have the kit but no instructions on tnstalling the g3 kit...