Canon ir2520 error code E000020

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  • zsotti77
    • May 2025

    #1

    [Error Code] Canon ir2520 error code E000020

    has a solution, but I can not enter into the service menu PLEASE HELP MEEE
    I thank ALL FOR ASSATANCE
    if any one send me service manual for this copier ithanks he
    my email zsotti@gmail.com
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Originally posted by zsotti77
    has a solution, but I can not enter into the service menu PLEASE HELP MEEE
    I thank ALL FOR ASSATANCE
    if any one send me service manual for this copier ithanks he
    my email zsotti@gmail.com

    The solution:
    Go into service mode
    Go to CLEAR
    Do a ALL CLEAR
    Switch machine off and back on again.
    Set DATE/TIME ect.
    Go back into SERVICE MODE
    Go to CLEAR
    Then ENGIN and press OK
    Then T R –install.

    Was this code after u started a install ?
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • SCREWTAPE
      East Coast Imaging

      Site Contributor
      2,500+ Posts
      • Jan 2009
      • 3396

      #3
      What was the sub code. E20-xxxx

      Service manual's are not for free.

      Comment

      • copy_suhail
        Technician
        • Feb 2009
        • 88

        #4
        This code appeared to me after install a new machine twice time

        the first one was the toner bottle no insert correctly.

        the second I found there is a toner covered the toner motor sensor so i cleaned it and worked ok.

        Comment

        • montana
          Trusted Tech
          • Aug 2008
          • 393

          #5
          E020 The path between the sub hopper and the developing assembly is clogged with toner.
          0000 The developing assembly toner sensor
          detects the absence of toner, while the
          sub hopper toner sensor detects the
          presence of toner. With the developing
          clutch turned on, the hopper feedscrew
          motor is rotated for 1 sec intermittently
          194 times; still, the developing assembly
          toner sensor does not detect the presence
          of toner.
          Replace the developing assembly toner
          sensor. Replace the sub hopper toner sensor.
          Replace the DC control PCB

          Comment

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