Replaced drumcartridge on ir2030, now we get the message replace drumcartridge on the display. Placing old drum back, no succes, replaced another new cartridge, no succes. Any suggestions???
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Replaced drumcartridge on ir2030, now we get the message replace drumcartridge on the display. Placing old drum back, no succes, replaced another new cartridge, no succes. Any suggestions???
The "Insert Drum" message stayed on, after replacing the drum unit. An "All Clear" was performed with no change in the symptom.
Solution :
In this case, the high voltage contact to the drum unit was cleaned and the message went away.
Accidents don't just happen. They must be carelessly planned.
2025.jpg
Picture of what charm5496 mentioned
if that cleaning does'nt work>
check the ribbon cable between the DC Controller and the HVT PCB
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
Thanks guys, will try this 2mrrw!
good luck
Accidents don't just happen. They must be carelessly planned.
Tried the above tips, no luck unfortunately... Performed a clear-all with no succes. Sometimes machine starts up without the above message, but than when copying, the paper jams at the position of the drum/transfer-roller. The joint that drives the drum seems to rotate, but the drum does not... It looks like the drum does not couple firmly enough with the main-drive ass'y. Ordered a main-drive ass'y today. Any more sugestions???
Originally Posted by herlin
Make sure u have the correct wall voltage & check your outlet for proper Ground to Neutral reading=0v>0.5v is ok
What did the ribbon cable between the DC Controller and the HVT PCB look like > did u remove it to inspect ?
what are the Jam codes or error codes ????
main drive failure has an Error code
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
Only 'error' code I saw was 'replace drumcartridge' I did not check the jamcodeCould it be that drumcartridge is not recognised because it is not rotating???
Check the ERROR LOG & JAM LOGS
never rely on a machine message
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
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