Originally Posted by
Canuck
Don't you love these things? As stated,LATEST FIRMWARE. With latest firmware if still asking to clean heads,replace it or them. Customers hold off buying a new head because it is so expensive, but meanwhile they keep doing head cleanings,which basically force ink through the nozzles. Buy a head or buy more ink. Six and one half dozen of the other. If the maintenance cartridge is full,change it. If you don't, when its plurging,cleaning,etc.. it will gum up the heads,caps,all sorts of crap. It may not look full,but when its purging or cleaning the material inside is saturated and can't absorb fast enough. Use L-print to pull the logs,update firmware,etc. You can check the date the print head was installed,whether under warranty(in status print under Head Lot Number...a means under warranty). L-Print is a great tool..service and status logs tell you everything. If customers use wrong media settings all the time the heads will fail prematurely also. Still great printers though
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