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  1. #1
    David Ansah
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    Error codes 00025-0004

    I have imagepress c1 which is indicating error code 00025-0004, what could be the problem?

  2. #2
    teacher-guide-expert-guru 2,500+ Posts
    Error codes 00025-0004

    zoraldinho's Avatar
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    Re: Error codes 00025-0004

    Error in hopper shutter--The shutter sensor is off at supplying.Check the connection of the shutter sensor. Replace the shutter sensor.Or


    Maybe you forgot to turn back a shutter lever

    lever.PNG
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #3
    Service Manager 10,000+ Posts
    Error codes 00025-0004

    JustManuals's Avatar
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    Smile Re: Error codes 00025-0004

    Quote Originally Posted by David Ansah View Post
    I have imagepress c1 which is indicating error code 00025-0004, what could be the problem?
    The problem is you need to call a Canon qualified technician to come in and properly diagnose and fix your problem before you really fuck something up by trying to do it yourself.

    Have a nice day.

  4. #4
    David Ansah
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    Re: Error codes 00025-0004

    Quote Originally Posted by manuals4you View Post
    The problem is you need to call a Canon qualified technician to come in and properly diagnose and fix your problem before you really fuck something up by trying to do it yourself.

    Have a nice day.
    Hi guys,
    Thank very much for your help, my machine is working.
    David

  5. #5
    teacher-guide-expert-guru 2,500+ Posts
    Error codes 00025-0004

    zoraldinho's Avatar
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    Re: Error codes 00025-0004

    Quote Originally Posted by David Ansah View Post
    Hi guys,
    Thank very much for your help, my machine is working.
    David
    Can you tell a little bit more please!
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  6. #6
    David Ansah
    Guest

    Re: Error codes 00025-0004

    Quote Originally Posted by zoraldinho View Post
    Can you tell a little bit more please!
    Hi Zoraldinho,
    It was true, the problem has to do with the hopper shutter itself and not the sensors. I am a technician and I have a deep knowledge about photocopiers. so I need the manual to help me work profersionaly

  7. #7
    teacher-guide-expert-guru 2,500+ Posts
    Error codes 00025-0004

    zoraldinho's Avatar
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    Re: Error codes 00025-0004

    Quote Originally Posted by David Ansah View Post
    Hi Zoraldinho,
    It was true, the problem has to do with the hopper shutter itself and not the sensors. I am a technician and I have a deep knowledge about photocopiers. so I need the manual to help me work profersionaly
    There is no explanation in manual " If you get Error 0025 you probably forgot push back hopper lever " .You need to be trained tech to repair this type of printer.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  8. #8
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    Re: Error codes 00025-0004

    Hello

    I' have a similar problem on IPC1 + .. The code is e00025- 0403 and it alternates(when switching ON/OFF) with code e00009 -0001
    If anybody has any suggestions how to fix it, or where to begin ?
    I changed decurler unit (becouse e009) and no result.

    Best regards

  9. #9
    teacher-guide-expert-guru 2,500+ Posts
    Error codes 00025-0004

    zoraldinho's Avatar
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    Re: Error codes 00025-0004

    I believe this two errors is not related.Start with measure decurler connector.(24v).Re-seat all connectors on power supply and dc-controller.
    About E0025. Attn: Connection of the shutter sensor on this model is poor.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  10. #10
    Service Manager 10,000+ Posts
    Error codes 00025-0004

    teckat's Avatar
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    Re: Error codes 00025-0004

    Quote Originally Posted by Gbr View Post
    Hello

    I' have a similar problem on IPC1 + .. The code is e00025- 0403 and it alternates(when switching ON/OFF) with code e00009 -0001
    If anybody has any suggestions how to fix it, or where to begin ?
    I changed decurler unit (becouse e009) and no result.

    Best regards
    ================\\//

    A E009 0001 denotes an error detecting 24V connection of the Decurler.
    There are many reasons why this error can occur but there is one obvious one....
    The imagePRESS C1 and C1+ are devices that have TWO AC Plugs coming from the Main Unit. Normally, you would have one AC outlet on many products. The imagePRESS C1 and C1+ has one 20 Amp and a 15 Amp plug (see pics below). If the 15 Amp is not plugged in or AC is missing, the machine will generate the E009 0001 error code. The 15 Amp coming from the Main Unit is for the Accessories (Optional) Power Supply that supplies power to the Decurler, Puncher and Finisher.
    Therefore, make sure that both AC plugs are plugged in to a wall outlet and if so, make sure that 120V is generated from the wall outlet.

    +++++++++++
    E025 and E009-0001
    Check if the 24v flat pin on one side of the drawer connector is bent and not making good contact. (Connectors J401F and J445)-----Replace the drawer connector ==FM2-2622-000 Cable Drawer 2

    ++++++++++++
    Check All 24 and 13 Volt lines >from the power supply to the DC Controller.
    + Make sure u have 24 volt at J1164, pin 10 going to the De-Curler pcb from the DC Controller.
    if not--------
    Replace DC Controller

    After replacing the DC controller PCB, be sure to disconnect the jumper connector (J1152) from the old PCB and connect it to the new one.

    The destination and connectors specification are indicated below:

    Voltage
    jumper specifications
    cable color
    100V
    connect the 1 and 2 pins
    white
    120V
    connect the 2 and 3 pins
    red
    230V
    connect the 2 and 4 pins
    blue
    +++++++++++++++++++++++++++++++++++++++++



    this code can also be generated by a loose connection to the buffer decurling unit. These are the connectors that go to the copier from the decurling unit

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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